Amazon Web Services (AWS) Reviews and Expert Opinion

Based on 48 user reviews in 8 languages

Customer score for Amazon Web Services (AWS)

  • Reliability
    4.7 / 10
  • Pricing
    4.5 / 10
  • User Friendly
    4.5 / 10
  • Support
    4.2 / 10
  • Features
    5.1 / 10

Detailed Scores / Summary

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sharif wraya
  • Reliability8
  • Pricing6
  • User Friendly6
  • Support6
  • Features10

It was fine

i have used amazon services it was great experience.
Hi, how much do you pay for your webpage there? I am still thinking whether or not to subscribe to amazon or not.
Alex Farrago
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Awful experience - phantom billing and refused to terminate a contract

Service used: Cloud
Signed up for a free-tier - started receiving charges immediately for unspecified usage.
Decided to close account but they wouldn't let me until an organisation member (colleague of mine) had completed his sign up because I added...Read More
Agree. I am facing the same issue. Even the support team doesn\'t seems to know how to stop charging. They stop replying to me and bill keep increasing everyday :(
Jeremy Busto
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2

Worst Amazon Service Ever!

Service used: Cloud
I tried to download SAS University Edition software from this site, and ran into nothing but problems. After I completed running the software, I tried to open it, but when I did, the server kept timing out! Here's the real kicker:...Read More
Aziz Baroody
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

AWS Customer Support Review By someone in this business for 17 years and owns 5 other accounts with Server providers

If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what th...Read More
Wesley Van Komen
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Charged for Free Tier

Amazon marketed free tier services to me very aggressively, and upon signing up for the "free tier" they began charging me a few dollars per month. I had to open multiple support tickets and have charges removed, but they would no...Read More

Typical Amazon Web Services (AWS) Prices

Service Monthly Price Range
Cloud Hosting AU$8.51 - AU$2,102.51 3 plans
The Services & Prices are taken from

Amazon Web Services (AWS) Expert Review 2019

Written by: Eliran Ouzan

Amazon Web Services (AWS) Rating

  • Reliability
    10 / 10
  • Pricing
    7 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
Rated by Eliran Ouzan

Expert Overview

Web services from

This service is run by so it is really unlike anything else out there.  They don't just provide web hosting, but rather they offer a suite of services to help businesses.  It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don't see any restrictions that limit it only to this type of site.

They have a lot of options to choose from, but they aren't what you'll be used to.  What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.

Uptime & Reliability

Exceptional Reliability

This is really what people are paying for when they use Amazon web solutions.  They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down.  They also run the world's largest online retailer ( so they obviously need to have their sites up at all times.

You can choose from multiple data centers as well.  The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.


Seemingly Endless Features

This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more.  Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.

Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento.  They also offer both Windows and Linux hosting options, which is always nice.


Expert Support

Not surprisingly, they offer extremely high quality support.  Amazon is well known for their customer service, and they have put that stress in their hosting solution as well.  You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.


Unique pricing options

For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need.  The base price starts at $.08 per hour (eight cents per hour).  You can also pay monthly, which is $57.60 or annually at $691.20.  Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.


Great service if you need it

This is one of those options that if you need what they are offering, they are the best in the business.  If you don't need it, however, it should not even be considered.  For most people, there is no need to go this route for general hosting.


  • Run by
  • Excellent support
  • High end services


  • Odd pricing structure
  • Only really needed by certain types of sites
Read the full expert review Visit Amazon Web Services (AWS) See plans & pricing

Amazon Web Services (AWS) Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Unlimited 0 B Unlimited AU$8.51 3.2
Unlimited 0 B Unlimited AU$106.59 10
Unlimited 0 B Unlimited AU$2,102.51 2.2
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A few words from Amazon Web Services (AWS)

Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.

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