OVH.com Reviews and Expert Opinion

Based on 203 reviews in 11 languages
3.9
POOR

Customer score for OVH.com

  • Reliability
    3.7 / 10
  • Pricing
    5.1 / 10
  • User Friendly
    3.6 / 10
  • Support
    3.2 / 10
  • Features
    4.1 / 10

Detailed Scores / Summary

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Jawwad Patel
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

ovh.com.au Fraud

Service used: VPS - VPS SSD 2
Terrible service, I asked the company for refund they refused. I paid for whole year not used even for 2 hours. Again I asked the company to terminate my account I dont want any refund, they refused. I asked them to remove my cred...Read More
manchester samy
Egypt
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4
NEW

Damn on that company

Service used: Dedicated Server - SP-128
If the star can be deleted

They do not deserve any evaluation company I do not recommend them permanently

Unless you want a company to bring you a disease

Dealing with them is very bad

I bought the server on the 12th o...Read More
Natan Ray
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Worst host & eaten my money

Service used: Dedicated Server - SP-64
I want to share my real experiance with ovh. I ordered dedicated server from ovh, but within 7 days they suspended my server without any notice. I lost my 112 clients with whole server. Then I contact him, they told my service sus...Read More
user avatar
Tygo Sloen
They don't need to contact you because of you breaking their ToS. It's your fault that they suspended it, because you agreed to their ToS upon signing up with them. You give them a 2.0 rating because of YOUR faults.
Tygo Sloen
Netherlands
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Extremely good host

Service used: VPS - VPS SSD 3
I've been running 4 VPS servers with OVH for more than 6 months now, and I haven't got any single problem. People saying that their support is non existing are TOTALLY wrong. People complaining about their support usually make sup...Read More
Lone Paw
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
2.8
NEW

AVOID AT ALL COSTS (Literally)

Service used: Dedicated Server - SP-64
Asked for service to be cancelled. They ignored me and billed me for a new month. I asked them to refund me and they said they have never had anyone ask for a refund before. I called my bank and had them dispute the charge, should...Read More
user avatar
Tygo Sloen
Did you call them? Their support ticket system takes an average of 1/2 days to be answered, but if you call them they can immediately solve your issue.
Denis Bazlov
  • Reliability 6.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.6
NEW

OVH Worst support ever

Service used: VPS - VPS SSD 1
My first experience with support was when I try to ask about DB backups, I created ticket and they not answered anything !!!!
My second experience: I did mistake when I write bank card data they try to proceed 2 days and of cours...Read More
user avatar
Tygo Sloen
Ugh, another review about their support. Just call them, they will solve your issue immediately. If you are in serious business, why create a ticket while you can call them?
Michelle Tilfreds
Denmark
  • Reliability 10
  • Pricing 10
  • User Friendly 6.0
  • Support 6.0
  • Features 10
8.4
NEW

Good service at great prices

Service used: Cloud - VPS Cloud 1
i do not understand the negative reviews. Never had an issue after over a year using their VPS servers. You do need some knowledge of how to manage a server and how to keep it updated, but thats the point of having an unmanaged server at great prices.
user avatar
Tygo Sloen
I don't understand it either - they're the best hosting company. 99% of the reviews here are incorrect or just a fault of the reviewer.
Robert Lang
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Don't bother is you are looking to rent a dedicated server

Service used: Dedicated Server
Waist of time, if you request for a refund that is breaking their contract, if you enforce a refund with your bank they will band you for life as a provider, Costumer service is the worst, one miscommunication after another, if yo...Read More
user avatar
Tygo Sloen
Incorrect! They aren't the worse. Again, a problem on your end - I don't know whether they allow refunds, but if they don't, you agreed to it upon signing up with them It's your fault that you didn't read the ToS.

Typical OVH.com Prices

Service Monthly Price Range
Shared Hosting AU$2.07 - AU$10.01 3 plans
VPS AU$4.60 - AU$17.79 3 plans
Dedicated Server AU$91.00 - AU$837.44 34 plans
Cloud Hosting AU$11.86 - AU$55.38 6 plans
The Services & Prices are taken from www.ovh.com

OVH.com Expert Review 2018

Written by: Michael Lavnduski

OVH.com Rating

  • Reliability
    5 / 10
  • Pricing
    9 / 10
  • User Friendly
    4 / 10
  • Support
    2 / 10
  • Features
    7 / 10
5.4
Rated by Michael Lavnduski

Modern & Innovative Hosting

OVH is based in Canada, but they have data centers throughout the world.  The company actually designs and manages their own data centers, which is quite unique for a hosting company.  They also have innovative network connections, security and other benefits that will help ensure a positive overall hosting experience.

They are focused on offering environmentally friendly data centers that are certified by organizations around the world.  This helps them to build confidence with their customers, and it has been very successful.  They say that 155 out of the largest 1000 European companies have their sites hosted in OVH facilities, which is really impressive.  Overall, this is a great company with  modern facilities that is constantly innovating.

Uptime & Reliability

Compare
5

Excellent 99.99% Uptime Guarantee

They offer a 99.99% uptime guarantee with a less than 5 minute response time guarantee in the event of a hardware failure.  This should give customers the confidence they need to know that their site will be up at all times.  The added guarantee of the 5 minute response time is nice because it shows that they are planning for those times when the unexpected happens.

The fact that the company uses RAID 10 configuration for their hard disks is also going to help keep sites up and stable.  Of course, this company designs their own world class data centers with redundant power, network and cooling systems so the facility itself will help to avoid any large scale outages.

Features

Compare
7

Quality Features

OVH has many great features.  Their lowest hosting level is a regular or cloud based VPS solution.  It is priced in line with most companies shared hosting options, but you'll have the added power of the VPS, which is nice.  The cloud VPS is slightly more expensive, but still a good deal.  There are several options within each category so you can get exactly what you need without paying extra.

They guarantee CPU power, starting with 2 vCores at the entry level and moving up to 8 for the highest level VPS.  You'll also get guaranteed RAM availability starting with 2 gigs and moving up to 16.  The hard disk space is also very generous ranging from 25 to 200 gigs, all of which are in a RAID 10 configuration for added stability.

One really nice feature is that you can upgrade your hardware specs at any time without having to do any server transfers or things like that.  This helps to keep your website up and running while still giving you plenty of room to grow.

Support

Compare
2

Good Tech Support

Their technical support is on site in their data centers and ready to help you when you need it.  The fact that they have a 5 minute response time for failed hardware is an example of the benefits of this company.  They are also skilled with what they do so they can answer any questions you have or provide help when you need it. They also have a forum and blog to help with ensuring you have the best possible hosting experience.

Summary

Very Nice Hosting Option

This company provides their customers with everything they will need to host any type of site that they want.  There are a lot of different options so you can be sure to get exactly what you need.  Most people are going to be very happy with the level of service they are given with OVH.

Pros:

  • Great data centers
  • 99.99% uptime guarantee (plus 5 minute response time guarantee)
  • Fair prices

Cons:

  • No shared hosting options
  • So many choices may be confusing to customers without hosting experience
Read the full expert review Visit OVH.com See plans & pricing

OVH.com Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
1 GB Unlimited Unlimited AU$2.07
100 GB Unlimited Unlimited AU$5.00
250 GB Unlimited Unlimited AU$10.01

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
10 GB 1 x 2.40GHz 2 GB AU$4.60
20 GB 1 x 2.40GHz 4 GB AU$9.22
40 GB 1 x 2.40GHz 8 GB AU$17.79

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
4 TB 4 x 3.40GHz 32 GB AU$104.19
4 TB 4 x 3.70GHz 64 GB AU$156.94
4 TB 6 x 3.50GHz 128 GB AU$236.07
4 TB 12 x 2.10GHz 128 GB AU$262.44
4 TB 16 x 2.40GHz 128 GB AU$288.82
4 TB 16 x 2.60GHz 256 GB AU$354.76
4 TB 20 x 2.30GHz 256 GB AU$433.89
8 TB 28 x 2.40GHz 384 GB AU$760.95
8 TB 28 x 2.40GHz 512 GB AU$837.44
4 TB 4 x 2.20GHz 32 GB AU$91.00
4 TB 4 x 2.20GHz 64 GB AU$117.37
4 TB 4 x 2.20GHz 128 GB AU$178.04
4 TB 8 x 2.00GHz 32 GB AU$143.75
4 TB 8 x 2.00GHz 64 GB AU$178.04
4 TB 8 x 2.00GHz 128 GB AU$236.07
8 TB 4 x 3.40GHz 16 GB AU$104.19
8 TB 4 x 3.70GHz 32 GB AU$143.75
8 TB 4 x 3.70GHz 32 GB AU$156.94
8 TB 6 x 3.50GHz 64 GB AU$222.88
8 TB 6 x 3.50GHz 64 GB AU$217.60
8 TB 8 x 3.00GHz 128 GB AU$323.11
12 TB 8 x 2.40GHz 16 GB AU$117.37
29 TB 4 x 2.20GHz 32 GB AU$204.41
47 TB 6 x 2.40GHz 64 GB AU$468.17
8 TB 8 x 2.40GHz 64 GB AU$323.11
8 TB 16 x 2.60GHz 128 GB AU$507.74
8 TB 20 x 2.60GHz 256 GB AU$724.02
480 GB 4 x 4.00GHz 32 GB AU$104.19
960 GB 4 x 4.00GHz 64 GB AU$166.16
960 GB 4 x 4.70GHz 64 GB AU$184.62
4 TB 4 x 3.70GHz 64 GB AU$143.75
4 TB 4 x 3.70GHz 128 GB AU$159.58
4 TB 16 x 2.60GHz 128 GB AU$262.44
4 TB 20 x 2.50GHz 256 GB AU$354.76

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
25 GB 1 x 3.10GHz 2 GB Unlimited AU$11.86
50 GB 2 x 3.10GHz 4 GB Unlimited AU$23.73
100 GB 4 x 3.10GHz 8 GB Unlimited AU$44.17
25 GB 1 x 2.40GHz 6 GB Unlimited AU$14.76
50 GB 2 x 2.40GHz 12 GB Unlimited AU$29.53
100 GB 4 x 2.40GHz 24 GB Unlimited AU$55.38
A Free Domain is included when purchasing any hosting service from OVH.com
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