Site5 Reviews and Expert Opinion

Based on 146 user reviews in 4 languages
3.2
POOR

Customer score for Site5

  • Reliability
    3.2 / 10
  • Pricing
    3.5 / 10
  • User Friendly
    3.2 / 10
  • Support
    2.7 / 10
  • Features
    3.4 / 10

Detailed Scores / Summary

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Vasil Kunchev
Vasil Kunchev
Bulgaria
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Great service, wrapped in a dummy proofed interface

Service used: Shared
It is my first touch with an American hosting service provider, but I must say I am amazed. I have never been treated so well and never before received so much attention. In the very beginning I had experienced some problems and t...Read More
Daniel G. Walczyk
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Site5 rocks!

Not enough can be said for Site5. I will be recommending to a client whose website I manage that they switch hosting to Site5 for its ease of use, pricing, and customer support! Know a little, know a lot? You can't go wrong with Site5!
Dan
Dan
You've got to be kidding.
Dave Sereni
Dave Sereni
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Site 5 is a First Class hosting provider

Service used: Resellers
I've been a happy Site 5 customer since January 2011. I just can't say enough about them. They are a first class hosting provider and they have a superb support staff. If you have a problem or question just submit a ticket to thei...Read More
Ryan
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Great performance, excellent support, nice benefits.

Service used: Resellers
As a graphic designer by nature, I abhor super technical web stuff but have learned a bit thru the years. For one: the hosting providers you hear about the most GoDaddy / Hostgator are the worst and most unreliable. You are a byte...Read More

Typical Site5 Prices

Service Monthly Price Range
Shared Hosting AU$6.93 - AU$16.73 3 plans
VPS AU$76.99 - AU$454.94 7 plans
The Services & Prices are taken from www.site5.com

Site5 Expert Review 2020

Written by: Idan Cohen

Site5 Rating

  • Reliability
    5 / 10
  • Pricing
    4 / 10
  • User Friendly
    4.5 / 10
  • Support
    5 / 10
  • Features
    4.5 / 10
4.6
Rated by Idan Cohen
Expert

Overview

Site5.com - Can't Beat the Services and Location Options

Site5.com is one of the most established web hosting companies on the market today.  They have been providing their customers with high quality web hosting for years, yet remain one of the more advanced services available. When you sign up with a new account with Site5, they will move all your sites from any other hosting solution over, free of charge.  This is a great feature since web hosting transfers can be tricky, especially if you haven't done them in the past. One of the best features of this hosting company is that they have servers in data centers around the world.  This means you can have your site hosted in a location that is near where your visitors are from. With this option your visitors will likely notice that your site loads more quickly and is much more responsive. They have also customized their control panel (still using the industry standard cPanel) to help make it easier for newer users.  If you're already used to the traditional cPanel setup, it is not difficult to learn this new system at all and in most cases you will likely enjoy the added usability.

Uptime & Reliability

99.9% uptime with a money back guarantee

Like most web hosting companies, Site5 offers a full 99.9% uptime guarantee.  In addition, however, they guarantee that if your site goes down, they will refund you the money.  This is a nice little perk, though in most cases it is not something you will ever take advantage of (this is a good thing). In the event that you do run into trouble, Site5 has 24/7/365 live chat and email technical support.  They also offer phone support during normal business hours. There have been very few complaints about reliability from users of this company, and given the fact that they have so many different data centers, it is clear that they are able to provide exceptional reliability.

Features & Services

Nearly endless list of high quality services available

Be careful when you start browsing through their list of available services, it seems like it goes on forever.  Some of the more important options include unlimited disk space and bandwidth on all their packages (even the entry level ones).  All their packages also include free backups, a 99.9% uptime guarantee, easy website builder and much more. You can only have one website hosted on their lowest level package, but once you move up from that, they offer unlimited domain and website hosting. If you aren't 100% happy with the services you get from Site5, they offer a full 45 day money back guarantee, which will give you plenty of time to really evaluate their services properly.

Pricing

Fair pricing for all levels of services

Site5 offers a wide variety of differnet web hosting services to choose from.  Their entry level package starts at $4.95 per month, which is about average these days.  The prices go up based on the type of services you need. In addition to their popular shared hosting services, they also offer managed and unmanaged virtual servers, which are priced quite nicely.  For example, if you are a web expert and go with an unmanaged VPS, you can get a dual core, 1 gig of memory setup for just $25 per month.  It is $50 for the same setup under the managed option. It is important to note that their prices do change based on where you select to have your website hosted.  For example, a basic package in Dallas Texas starts at just $4.95 per month.  That same package is $5.95 in San Francisco, and $9.95 in Joao Pessoa, Brazil.  Make sure you are looking closely at where you want your site hosted.  It is often worth the extra money to get the location you want, but in some cases it is better to just go with the lower price.

Summary

sales@site5.com

This is an obvious choice for anyone who is picky about where their websites are hosted.  They have almost two dozen different data centers to choose from, giving you more options than almost any other hosting company available today.  They also have a long history of providing great customer service and excellent support. <p><b>Pros</b></p> <ul class="checkmarks"> <li>Free site migration from old hosting companies</li> <li>Nearly two dozen data centers to choose from, located around the world</li> <li>Unlimited bandwidth and disc space</li> </ul> <p><b>Cons </b></p> <ul class="icon-x"> <li>Limited to one site on their 'hostBasic' plan</li> <li>Some customers have complained that their entry level hosting is somewhat slow</li> </ul>

Read the full expert review Visit Site5 See plans & pricing

Site5 Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
hostBasic Unlimited Unlimited AU$6.93 2.6
hostPro Unlimited Unlimited AU$12.53 2.6
hostPro + Turbo Unlimited Unlimited AU$16.73 3.3

VPS Hosting Plans

Plan Name Space RAM OS Price Score
VPS2 50 GB 1 GB AU$76.99 2.0
VPS3 75 GB 1.5 GB AU$111.98 2.0
VPS4 100 GB 2 GB AU$146.98 2.0
VPS5 155 GB 3 GB AU$209.97 3.2
VPS6 200 GB 4 GB AU$237.97 3.2
VPS7 300 GB 6 GB AU$349.95 3.2
VPS8 400 GB 8 GB AU$454.94 3.2
A Free Domain is included when purchasing any hosting service from Site5
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45 day satisfaction guarantee with full money back.

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