Josh was above and beyond to solve my WordPress issue. My site was always getting errors and could not figure out how to fix on my own. He provided me a report that detailed all of my slow plugin areas and why Jetpack was causing my site so many problem. Josh solved my issue and provided guidance on how to manage my website, he is a great example of how to make a customer feel special. Skystra is for excellent customer service.
These guys blew me away when they migrated my sites in about an hour and then a second time when I got myself in a mess by deleting a database by accident and recovering it for me...they’re good and a decent place that I’ll be sticking by for all of my online projects both personal and for clients.
I reached out to Skystra to see if they could transfer my WordPress website and someone called Mike got back to me right away saying they would transfer it for me. It took a huge load off my shoulders as I had NO IDEA how to transfer a website and could not afford the renewal at my old host. So far so good!
I just talked to the support team and at the end they asked if I could leave a review. I guess most companies do that now, so here it is.
They’re good. I like their team and the reliability of their service.
Hope this review helps.
I’m very happy with Skystra they helped me get my Wordpress online and even answered some silly questions I had...
I.,appreciate when a company takes the time to care about customers and it really shows with them
I've gone through my fair share of web hosts in the last decade ranging from horrible to just ok. I had it with my last host godaddy when they jumbled a simple SSL on one of my eComm sites, my visitors were hitting a not secure page for 24hours and we lost all of our sales that day. skystra got our shop back up and running with a free SSL so I saved money too. their support is competent
signed up at a different host and my site was going so incredibly slow, it was brutal. I had gotten cache and image compression in and I was still hitting 8.5 or 11s load times on GTMetrix. I saw Skystra mentioned on a reddit post and decided to give them a shot after hopping onto their live chat. They moved my site quick and it loads in about 1 to 1.5 seconds now!!!! I even got a 900mb load time a couple of times, these guys are really on the ball when it comes to speedy sites THANK YOU!!!!!
Skystra is a bit on the expensive side, but they are very proactive and helped me move my websites from the old host in no time. In addition to that, I received very needed assistance with optimizing my websites as much as possible, and have them load under 3 seconds. I couldn't be happier with their service and staff :)
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