A Small Orange Reviews and Expert Opinion

Based on 26 user reviews in 1 language

Customer score for A Small Orange

  • Reliability
    3.4 / 10
  • Pricing
    4.5 / 10
  • User Friendly
    3.8 / 10
  • Support
    2.6 / 10
  • Features
    4.4 / 10

Detailed Scores / Summary

Reply to {{name}}

This is just for security measures, your email will not be used or published.

Share this review

Write a Review on A Small Orange

Click here to upload a file
Remove screenshot
+ Add a screenshot
Submit Review Every review is being checked by our team.
If found proper & real it will be posted in up to 48 hours.
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
kimbe f
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

worst company ever

Service used: Shared
Worst Hosting Company!
-No Customer support.....No Customer Support..... NO CUSTOMER SUPPORT......!!!!
-Tech Support on Live Chat are drones without the ability to help in any way, completely useless.
-My problem was that my em...Read More
Steph C
United States
  • Reliability6
  • Pricing6
  • User Friendly2
  • Support2
  • Features6


This company is definitely making money by scamming customers through the automatic renewals. Why is it that the company can charge my bank card weeks before the domain's expiration/renewal pay date, but as a customer I am not abl...Read More
Martin Law
United Kingdom
  • Reliability4
  • Pricing6
  • User Friendly4
  • Support2
  • Features6

Terrible support

Service used: Shared
I've been with ASO for 10 years. Until the last couple of years it had generally been excellent. Features and price were good, customer service and issue resolution were excellent. From the point they withdrew the ability to set a...Read More
Another frustrated user
Another frustrated user
Do you have any suggestions? I'm thinking of moving myself.
Ridwan Choudhury
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support8
  • Features10

Very good experience. No downtime in last 3 months.

Service used: Shared
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpac...Read More
H. M. O.
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Scam Hosting Company, Stay Away

Service used: Shared
I regret the day I chose a small orange as a hosting company. Throughout my year's contract, I had frequent server outages and downtime, causing me to lose clients. I tried to cancel my plan 17 days before before it renewed (becau...Read More
I had the EXACT same experience. This company is definitely making money by scamming customers through the automatic renewals. Why is it that the company can charge my bank card weeks before the domain's expiration/renewal pay dat...Read More

Typical A Small Orange Prices

Service Monthly Price Range
Shared Hosting AU$4.21 - AU$28.81 4 plans
VPS AU$28.81 - AU$216.05 8 plans
Dedicated Server AU$142.60 - AU$396.10 8 plans
The Services & Prices are taken from asmallorange.com

A Small Orange Expert Review 2020

Written by: Craig Timmins

A Small Orange Rating

  • Reliability
    8.5 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    10 / 10
  • Support
    6.5 / 10
  • Features
    9 / 10
Rated by Craig Timmins


One Web Hosting Solution That You Can't Miss

A Small Orange is definitely one of those unheard of web hosting companies, but don’t let that steer you away from them, because they are offer simple and clear hosting packages. What you get with A Small Orange is uncluttered and crystal clear information that provides a reliable service to its users. Prices range from just under $3 per month for the shared hosting option and up to $100 for dedicated, and A Small Orange also offer a full refund policy.


Transparent About Uptime but Vague About Information

What do I say about the reliability? It’s fairly transparent but vague at the same time. By this I mean that they do offer information on uptime and data centres but don’t really go out of their way to provide historical data for uptime or in-depth information on servers etc. That’s not a massive issue though as they do guarantee 99.9% uptime with a page that shows server status details. A Small Orange also monitor their servers using CCTV, redundancy power systems which come in the form of a backup battery, and this is all powered by diesel.


Features That Will Blow Your Mind!

There are some really good features available over at A Small Orange, and all shared hosting plans come with daily backups, an SSD driven hosting environment, and automatic script installation. However, the real selling point for me is that they offer unlimited POP3, MySQL, Mailing Lists, Email Forwarders, Sub-domains, and FTP Accounts, which is an offer that you won’t find on many hosting websites. For extra costs you can also buy more bandwidth for your plan, a premium support option, and you can also take out dedicated IP addresses for SSL sites.


Support Options Let The Down

If one area of our review lets A Small Orange down its the support that they offer. It almost seems like they have been so busy perfecting every other angle of the business that they haven’t had time to bother about customer support. All of the support is outsourced, and the support workers work remotely. This can lead to a whole host of problems and what many customers have reported is that they haven’t been able to get sufficient advice or answers to some of the more technical questions. Support is 24/7/365 but live chat isn’t available over the weekend periods. You can get in contact by email and ticket system but there is absolutely no telephone support available.

  • 24/7/365 support
  • Email
  • Community Forum
  • Ticket System
  • Live chat only on during weekdays
  • Support team scattered across the USA
  • No telephone support offered


Prices to Suit Anyone Requirements

There are a total of 5 hosting plans which range from Shared Hosting to Hybrid and Dedicated hosting, and everything in between. The prices and requirements can meet the needs of an individual or small company up to large enterprises. For the lowest paid plan you can pick yourself up a shared hosting account which can get your business up off the ground in no time. Reseller hosting starts at $15 per month whilst Business hosting and Cloud VPS hosting, both begin at $20 per month.


One of The Best Web Hosting Sites Out There

The website itself is amazingly well designed, and everything is simply laid-out and accessible from the homepage. You can either select bundles or ‘find your perfect plan’ which lists all the plans available. There is no clutter, no needless content and images, it’s simple plain and just brilliant. CPanel comes with most plans but double check this before buying as it appears to be missing on some plans. CPanel is an excellent control panel tool for beginners and experienced users and just makes life easier when managing your site and hosting. This is one of my favourite web hosting sites to be on, I would actually say it’s a pleasure to navigate around.


A Strong Contender For One of The Best Shared Hosting Platforms

A Small Orange is a really great hosting solution for small to medium sized businesses, with the option to scale up. The user-friendly feel of the site and the clear service line-up is definitely a 10/10 for me as anyone from a basic Internet user to an advanced user can jump onto the site and feel comfortable in seconds. The plans are all nicely priced and offer some feature packed tools and options that can help you take control of your website. A refund policy and a 45-day money back guarantee are just more tempting reason to take out a hosting plan, with the only one big drawback being the lack of support.


  • User-friendly site
  • Great prices for small to large companies
  • Strong Features & Tools
  • Refund and 45-Day Money Back Guarantee



  • No telephone number
  • Live chat not available on weekends
  • Support staff are not located near data center
Read the full expert review Visit A Small Orange See plans & pricing

A Small Orange Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
512 MB 5.12 GB AU$4.21 3.7
5 GB 51.2 GB AU$7.20 2.5
15 GB 153.6 GB AU$14.40 3.6
30 GB 512 GB AU$28.81 4.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
30 GB 1 GB AU$28.81 3.7
50 GB 2 GB AU$43.21 3.7
75 GB 3 GB AU$64.82 3.7
100 GB 4 GB AU$86.42 3.7
125 GB 5 GB AU$108.03 3.7
150 GB 6 GB AU$129.63 3.7
150 GB 8 GB AU$172.84 3.7
200 GB 10 GB AU$216.05 3.7

Dedicated Server Plans

Plan Name Space RAM OS Price Score
128 GB 4 GB AU$142.60 3.7
1 TB 4 GB AU$142.60 3.7
256 GB 8 GB AU$194.45 3.7
1 TB 8 GB AU$194.45 3.7
256 GB 16 GB AU$252.06 3.7
1 TB 16 GB AU$252.06 3.7
512 GB 32 GB AU$396.10 3.7
1 TB 32 GB AU$396.10 3.7
A Free Domain is included when purchasing any hosting service from A Small Orange
Submit a A Small Orange Coupon

Server Locations

Dallas Dearborn

A Small Orange doesn't suit your needs?

Check Similar Hosting Companies:
430 reviews
From AU$3.98 / month
341 reviews
From AU$7.20 / month
274 reviews
From AU$6.48 / month

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now