Brinkster Reviews and Expert Opinion

Based on 10 user reviews in 2 languages
2.8
POOR

Customer score for Brinkster

  • Reliability
    2.8 / 10
  • Pricing
    2.3 / 10
  • User Friendly
    3.3 / 10
  • Support
    2.3 / 10
  • Features
    3.1 / 10

Detailed Scores / Summary

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Ted Fargus
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Terrible and insecure platform

Service used: Shared - Level 3
As you can see many peoples sites etc. were breached and corrupt. I had proved to them and demanded the log files and it showed it was not on my side. There are big issues with their platform. When the new company bought them they...Read More
tony Attina
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features6
2.8

Most arrogant and unresponsive company ever

Service used: Shared
Brinkster has eleimated live telephone support and relies on email and chat. They don't resolve issues. If they provided the service that is being paid for, there would be no reason to become upset. Their webmail constantly times ...Read More
Michael J Silverstein
Michael J Silverstein
We\'re heartbroken......
Brinkster customer since 6/11/06 with our main eTRAINmusic[dot]com url that now after 12years+ as of September Brinkster informs us it expired (years on auto-renew working great; no notice or warning-etc)...Read More
Abayomi Adebayo
Nigeria
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst Service in the world

Service used: Shared - Level 3
Worst company in the world, their billing service only work 4hours a day and not everyday, They cant charge international cards, their support team seem very frustrated with their jobs. The platform does not work. You have to chat...Read More
Daniel CK
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.4

VERY VERY BAD hosting. I don't recommend it

Service used: Shared
Services are down now and then, with very bad support, once I had 3 days (THREE DAYS!!!) with no services at all, with no answer or solution. Also, it's very expensive. Don't contract this at all. They cut off the hosting without a previous notification.

Typical Brinkster Prices

Service Monthly Price Range
Shared Hosting AU$11.72 - AU$51.32 3 plans
Dedicated Server AU$1.47 - AU$993.51 8 plans
The Services & Prices are taken from www.brinkster.com

Brinkster Expert Review 2019

Written by: Idan Cohen

Brinkster Rating

  • Reliability
    9 / 10
  • Pricing
    7 / 10
  • User Friendly
    7 / 10
  • Support
    7 / 10
  • Features
    8 / 10
7.6
Rated by Idan Cohen

Overview

Free Web Hosting With Optional Upgrades to Shared & Dedicated

Brinkster are a well established Hosting Solution that have been around for many, many years. The company offers cloud hosting solutions, along with a range of plans under their shared hosting and dedicated hosting packages. Prices may be slightly higher than it's competitions, but the support options and 24/7/365 pledge are a breath of fresh air. If that's not enough they offer an incredible 90-day money back guarantee which is twice as high as the majority of hosting solutions out there.

Why Choose Brinkster Hosting?

  • Cloud hosting features
  • Strong support lines
  • Packed full of features
  • 90-day money back guarantee

Want to know if Brinkster Hosting is right for you?

Reliability

100% Network Uptime Guarantee

One of the areas that really pulls Brinkster up is the reliability because they go into depth on what kind of backups they have in place, which is a confidence booster for a potential customer. They have 24/7/365 server and network monitoring in place, and two sets of redundancy power systems setup. This is all under the watchful eye of an advanced smoke detector.

They don't mention too much on shared hosting uptime but do promise a 100% network uptime guarantee, and back this up with a 90-day money back guarantee if you are not happy with any area of the service you have been given.

Features

One Free Domain For Every Hosting Plan

If you are a small company that doesn't have a budget then the free plan will certainly spark your interest because Brinkster offer one of the best free solutions on the market. With a free plan you get basic features, access to support channels, and you wont have to put up with any ads. Moving forward to a paid plan and you will begin to see more features and tools open up, from larger bandwidth and storage options to a free domain.

Support

Radical Support 24/7

The support offered by Brinkster is very good as they offer a number of contact methods and guides that can help you out. Live chat, email and phone are all available 24/7 which makes getting an answer to a query straightforward, and fast.

They also have a very comprehensive knowledge base that contains a large number of helpful articles, guides and how-to walkthroughs. If you want to quickly find an article a search box is available for you to type in.

If you are looking for a ticketing system then you are out of luck, and there are no stats on the kind of response times you will get on emails.

  • 24/7 support
  • Live chat
  • Knowledge Base
  • No ticket system
  • No idea on response rates for emails

Pricing

Slightly More Expensive Than It's Competitors

Depending what solution you are interested in, depends on the price. As ever present with web hosting companies you have the main package (Cloud, Shared, Dedicated Hosting) and then you have the sub-plans which offer a variety of features and tools. The small plans are the cheapest whilst the larger plans can get expensive.

The cheapest plan (above free) comes in at $7.99 for the level 1 shared hosting plan. Whilst that seems fairly cheap it isnt the cheapest across the board and comes in at slightly more money than industry standard. The level 3 plan will set you back just under the $35 mark but you do get 6,000GB of traffic, 500GB of space and 5 free domains to add.

User-Friendly

90-Day Money Back Guarantee and CPanel

The site itself can confuse you because nothing is set out 100% clear, and you can often find yourself chasing your tail in circles before you get where you need to get. Once you do find where you are everything is laid out pretty well, for example in the shared hosting section you can see that there are 3 levels of plans, with features and prices displayed.

The control panel you get is easy to use, and experienced users will be able to jump straight on it, whilst new users shouldn't find it hard to pick up.

Everything is also backed up by a lengthy 90-day money back guarantee which is a selling point in itself.

Summary

A Great Hosting Solution That Needs to Keep on Top of Things

Overall I would say Brinkster are a good hosting solution and they provide a range of packages and plans to suit anyone from an individual to a large organisation, get up and online in no time at all. the support channels and reliability are all above-board with confidence boosting backups and redundancy power plans in place.

The only real let down is things aren't quite crystal clear for the novice user looking to buy hosting, the website itself seems heavily tech focused which could cause usability issues. The last issue is the prices are slightly higher than most other hosting companies out there, but they do make up with good features and tools.

Pros

  • Good sever monitoring and backups
  • 90-day money back guarantee
  • High-quality features and tools
  • Live chat available for quick responses

Cons

  • More support options
  • Slightly higher pricing
  • Usability issues
Read the full expert review Visit Brinkster See plans & pricing

Brinkster Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
200 GB 1.95 TB AU$11.72 2.8
350 GB 3.4 TB AU$23.45 2.8
500 GB 5.86 TB AU$51.32 2.0

Dedicated Server Plans

Plan Name Space RAM OS Price Score
240 GB 32 GB AU$1.47 2.8
500 GB 4 GB AU$137.95 2.8
500 GB 8 GB AU$346.96 2.8
500 GB 4 GB AU$380.40 2.8
500 GB 8 GB AU$505.81 2.8
1000 GB 8 GB AU$728.76 2.8
120 GB 16 GB AU$770.56 2.8
600 GB 16 GB AU$993.51 2.8
A Free Domain is included when purchasing any hosting service from Brinkster
Submit a Brinkster Coupon

Server Locations

Phoenix

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