Namecheap Reviews and Expert Opinion

Based on 35 reviews in 5 languages
7.1
Good

Customer score for Namecheap

  • Reliability
    6.7 / 10
  • Pricing
    7.7 / 10
  • User Friendly
    7.4 / 10
  • Support
    6.9 / 10
  • Features
    6.7 / 10

Detailed Scores / Summary

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Bunty Soni
India
  • Reliability 8.0
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
9.6
NEW

Namecheap Hosting

Service used: Shared
Namecheap hosting very well. If you think about purchase GoDaddy plans, I warn you don't purchase. First I purchase GoDaddy shared hosting plan and run my site, my site apped very low and most important is " GoDaddy Set Traffic on...Read More
ahmad alqhtanyi
Sweden
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8
NEW

Hosting Domain and ssl is very bad

Service used: Shared - Value
I have in this company
Domain and Hosting and ssl
This company may be a group of bad people
Hosting is very bad
Support does nothing

When you buy a domain or hostor ssl you are in a real problem .... everything is bad and t...Read More
 
 
Anton rocomoro
United States
  • Reliability 10
  • Pricing 2.0
  • User Friendly 6.0
  • Support 2.0
  • Features 6.0
5.2

Price gouging.

Service used: Shared
Read your auto renew notice carefully. My price went up 300% on 4 domains I wasn't using. I noticed 3 days after I was billed. Support was unwilling to do anything "after the grace period ".
Summahost COM
Syrian Arab Republic
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6

Perfect Company

Service used: VPS
I'm with Namecheap for three years ago, Great support team and stable servers.
user avatar
jose
Para la compra de mi dominio .con sin problema con el .es llevo 7 dias que no se que problemas tienen el caso que el pago por pay pal tengo tres compras y un reintegro que no se termina de producir. si me llegan a decir esto compro el dominio es en otro.
Salifv M
United Arab Emirates
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 6.0
  • Features 8.0
6.8

IT was very very OKAY

Service used: Shared - Value
Moved from Hostinger
Actually I just bought this. I wasnt expecting full cPanel. It came. But after i bought my domain was activated Just instantly.
Good till now

After 2 hour

when i visit my cpanel login
The cpanel login has went down

So i...Read More
Joseph Smith
United States
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.2

Hosting fraud site with no mechanism to report it

Service used: Shared
Namecheap is hosting a fraud site called mjxclusive.com. I tried contacting namecheap to report this domain for fraud but they have no email, phone number, or other mechanism through which to report fraudulent activity and scammers.
user avatar
Perky Rabbit
abuse@namecheap.com
Masihi Media
Australia
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 10
9.6

Best Hosting and Affordable For Samll to Medium Sized WordPress Websites

Service used: Shared
Moved from HostGator
If you are looking for affordable starter hosting package then nothing is better than NAMECHEAP in the market. SSD Storage with Great Features+Email Account Service with Cpanel and ability to add upto 3 add-on domains in only 13$ for a whole year. I am loving it.
Nathaniel  Gildersleeve
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Very Poor Customer Service

Service used: Shared - Value
For some reason I could not log on to my account. I opened a customer support ticket(you can do that without logging on). However, I can't read any response to the ticket without logging on. It's been over 48 hours. When I email t...Read More
user avatar
John Okosun
I don't agree with that not a single bit.

While working on my new site, name cheap support helped me with everything.

Their support is superb I even had to mark them good for customer services will writing my review

See i...Read More
user avatar
Christopher
Very poor customer service, they don’t even have phone number to call.
john walker
Pakistan
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 4.0
4.0

john walker

Service used: Shared - Value
Hello i got 2 domains and a shared hosting on namecheap the namecheap was good but after like 2 month my account got hacked the hacker change my email to another email and i dont even receive mail from them for email change , My p...Read More
user avatar
ki
Ya, sometimes their support sucks, but it's much better than some hosting company like hostnine(DON'T go there). As I can see your situation, you can just simply change your dns (if you're not purchasing the domain from namecheap), then you can switch to any hosting provider.
user avatar
john walker
i do

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting AU$1.10 - AU$26.70 4 plans
VPS AU$26.79 - AU$93.95 4 plans
Dedicated Server AU$132.81 - AU$510.22 4 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2018

Written by: Michael Levanduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Levanduski

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Compare
9

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Compare
8.5

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Compare
9

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Compare
8

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.

Pros:

  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more

Cons:

  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
20 GB Unlimited Unlimited AU$1.10
50 GB Unlimited Unlimited AU$2.23
Unlimited Unlimited Unlimited AU$3.34
20 GB 5 TB Unlimited AU$26.70

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
15 GB 1 core 512 MB AU$26.79
30 GB 1 core 1 GB AU$40.23
60 GB 2 cores 2 GB AU$67.09
100 GB 2 cores 3 GB AU$93.95

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
1000 GB 4 x 3.40GHz 8 GB AU$132.81
2 TB 4 x 3.40GHz 16 GB AU$187.87
480 GB 12 x 2.10GHz 32 GB AU$416.20
960 GB 12 x 2.10GHz 64 GB AU$510.22
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Server Locations

United States

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