In this UltaHost review, I’ll share with you my thoughts on the host’s features, pricing, support, as well as do a real-time test to measure important performance metrics that matter for your website. Let’s dive in!
Founded in 2018, Ultahost is a hosting greenhorn and one of the youngest on the market. However, the company has grown quite significantly and is starting to get on the radar of webmasters looking for the next best solution for their needs.
Ultahost holds a remarkable 4.9-star rating from 554 reviews on Hostadvice, highlighting that a vast majority of its users are exceptionally pleased with its offerings, especially noting its superior services and user-friendliness. Ultahost does not have a BBB rating despite being a U.S. company. However, on Trustpilot, they rate 4.6/5.0 from over 272 reviews.
Ultahost offers shared hosting, VPS, WordPress, a hybrid VDS (virtual dedicated), full-blown dedicated and reseller. They also offer email hosting plus other niche-specific packages like social network hosting and ecommerce hosting.
In my view, Ultahost is ideal for small to medium-sized businesses and individual site owners, including bloggers, needing reliable, secure hosting. It’s also well-suited for e-commerce platforms and developers seeking advanced hosting options like VPS and dedicated servers for greater control and customization.
UltaHost may not be the best fit for large enterprises with complex, specialized needs, or those with very minimal hosting needs.
At HostAdvice, we created a hosting rating methodology that defines a detailed criteria we use to evaluate different brands and their offerings.
Given that there are thousands upon thousands of providers today, with new ones added every day, it becomes important that we have a standardized way to compare them.
That’s exactly what our rating methodology does – helping us score each host based on how they perform in different parameters that matter for your website and your business as a whole!
| Parameter | Score | Why we gave this score |
| PRICES | 9.5 | Ultahost offers plans that are pretty affordable compared to other providers. I gave them a 9.5 because while the initial pay is just a little high, there are no hidden fees unlike other hosts that then begin to charge higher. |
| FEATURES | 9.0 | SSD servers, free domain and SSL, free daily backups, a modern cPanel, and other features make Ultahost feature-heavy. I’d give them a 9.0 because they give you the essentials out-of-the-box. |
| PERFORMANCE | 8.0 | Decent response time, 99.9% uptime, SSD servers and storage, proactive monitoring, and unmetered bandwidth. I’d give them a 8.0 because there are still faster hosts. |
| USER FRIENDLINESS | 8.5 | Modern cPanel, very intuitive UI, and 1-click installs make the host very user friendly. I’d give them a 8.5 because the other hosts are offering custom control panels that are alternatives to the traditional cPanel. |
| SUPPORT | 9.5 | Live chat, ticketing, phone support, FAQs, email support, video tutorials, a vast knowledgebase, and a versatile tutorials suite. I’d give them a 9.5 because most of these are available even if you’re not yet a customer. |
Ultahost offers shared hosting, virtual private server (VPS), a hybrid VPS-dedicated (VDS), WordPress, dedicated server, and resellers to its customers. They also host emails, provide the Weebly website builder, and offer more niche plans for social networks, Ecommerce, and CRM.
On most of their plans, you get a 30-day money back guarantee to help you decide whether their services are right for you… and can request for a refund within that time frame.
I especially like the varied payment methods on Ultahost – when you decide to commit, you can pay them via credit card, Paypal, bank transfer, and even Bitcoin!
| Plan Name | Space | Bandwidth | OS | Panel | Number of Sites | Price | |
|---|---|---|---|---|---|---|---|
| SHARED Starter | 30 GB | Unlimited | cPanel | 1 | AU$4.90 | Details | |
| SHARED Basic | 60 GB | Unlimited | cPanel | 4 | AU$7.45 | Details | |
| SHARED Business | 80 GB | Unlimited | cPanel | Unlimited | AU$14.91 | Details | |
| SHARED Pro | 110 GB | Unlimited | cPanel | Unlimited | AU$19.36 | Details |
I recommend Ultahost’s shared business plan is the most popular and the one I recommend. They’re currently offering a 30% on the said plan – you get 80 GB of storage, unmetered bandwidth, and can host unlimited websites.
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| VPS Basic | 30 GB | 1 x 2.70GHz | 1 GB | AU$5.95 | Details | |
| VPS Business | 50 GB | 2 x 2.70GHz | 2 GB | AU$10.42 | Details | |
| VPS Professional | 75 GB | 3 x 2.70GHz | 4 GB | AU$17.14 | Details | |
| VPS Enterprise | 100 GB | 4 x 2.70GHz | 6 GB | AU$22.35 | Details | |
| VDS POWER Plus | 250 GB | 4 x 2.70GHz | 8 GB | AU$40.99 | Details | |
| VDS POWER Pro | 350 GB | 6 x 2.70GHz | 12 GB | AU$48.45 | Details | |
| VDS POWER Premium | 450 GB | 8 x 2.70GHz | 16 GB | AU$73.79 | Details | |
| VDS POWER Ultra | 550 GB | 16 x 2.70GHz | 24 GB | AU$103.60 | Details | |
| VDS POWER Elite | 650 GB | 16 x 2.70GHz | 32 GB | AU$139.97 | Details | |
| VDS POWER Advanced | 750 GB | 16 x 2.70GHz | 48 GB | AU$187.81 | Details | |
| VDS POWER Turbo | 1 TB | 24 x 2.70GHz | 64 GB | AU$279.50 | Details | |
| Basic Windows VPS | 50 GB | 1 core | 2 GB | AU$17.59 | Details | |
| Business Windows VPS | 80 GB | 2 cores | 4 GB | AU$26.09 | Details | |
| Professional Windows VPS | 150 GB | 2 cores | 6 GB | AU$36.52 | Details | |
| Enterprise Windows VPS | 200 GB | 4 cores | 8 GB | AU$52.92 | Details | |
| Premium Windows VPS | 400 GB | 8 cores | 32 GB | AU$155.01 | Details | |
| Ultra Windows VPS | 750 GB | 12 cores | 64 GB | AU$254.61 | Details |
I recommend the host’s VPS Professional plan that promises 75 GB of storage and unlimited websites on every tier.
Ultahost offers the exact same resources across its three control panels – albeit priced differently. I recommend the ULTA AX160-NVME across all the panels as the plan to choose.
I recommend Ultahost’s ULTA 50 as the reseller plan to go for. You get 350 GB of storage in total, unmetered bandwidth, unlimited number of sites, and access to 50 cPanel accounts.
Ultahost offers a ton of great features but what really makes it stand out are its highly transparent pricing plans and all the freebies that come out-of-the-box.
Many hosts offer discounted prices that renew at much higher prices after the first year. Ultahost’s pricing plans are transparent and billed either monthly or annually:
The performance of any host you are considering is one important factor to consider. And what performance metrics matter the most for your website? And how do you get an average measurement of a host’s performance?
Speed; uptime; and average load times!
Google recommends a fully loaded time of 1-2 seconds for the best results.
I tested Ultahost’s performance on GTMetrix by running the host’s domain through the tool. To get more accurate results, it’d be better to use a website hosted on Ultahost but I couldn’t find any despite asking the help agents.
Well, these were the results:
On GTMetrix, Ultahost.com had a great response time and an overall performance of 98%, well above the average
Take note that uptime is different from the overall performance. Also, the fully loaded time depends a lot on the website design and website structure. The provider promises a 99.9% uptime which has become the industry’s standard.
And here comes the good part. Ultahost has a very healthy support hub providing help 24/7 via:
Live chat
A human live chat box is always a relief in this era of bots and automated responses. The agent joined in less than 30 seconds which is very impressive. They answered most of my questions and were courteous. My only issue with the live chat was the portal closed once I minimized the browser window.
Phone
Ultahost offers support via its helplines available in the U.S.A and Turkey (where they were found). I tried calling the line but couldn’t reach them from Nigeria (where I’m writing this from).
Ultahost offers email support – which is becoming scarce among other providers:
Ticket
As an extension of the host’s email support, you can also open support tickets with agents assigned to your case until you find a solution:
To open a support ticket, all you need to put in is your name, email, phone number and then any details you want to share.
Video guides
Another rare support gem many other hosts don’t provide – maybe because it takes some effort to create – video guides. As a visual learner, I always appreciate detailed video tutorials that explain complex ideas in plain English and Ultahost does just that:
Knowledgebase
And finally, the good old knowledgebase with a built-in search engine sifting through hundreds of FAQs and getting-started guides:
How easy is it to get started with Ultahost and set up the basic tools and apps? Let’s find out!
Want to get started on Ultahost? Simply pay for one of their plans, fill in the details and you’re good to go.
Using their shared plans as an example, click ‘Order’:
Next, choose whether you want to register a new domain or use an existing domain you have. Fill in the domain name and extension (.com, .net, etc.) and move forward.
Ultahost allows you to choose several payment plans – monthly, quarterly, semi-annually, annually, biennially, or triennially. Pick one, choose your server location, the kind of SSL certificate, whether you want their free website builder, and any extra addon.
Click ‘Continue’ and proceed to the checkout page.
Here, fill in your payment details, your account details, any extra add-ons and proceed.
And voila! You’d have an account on the host and can confirm your details in an email sent to you.
After joining the platform, you’d be able to access your client dashboard and from here, 1-click access to the host’s modern cPanel. Ultahost uses cPanel for all its backend tweaks:
Giving you control over your domains, email, databases and other mission-critical functions.
The quickest and most convenient way to install WordPress on your Ultahost account is to sign up for one of the host’s WordPress plans. On every WordPress plan, you get automatic WordPress installs, a WordPress staging tool, WordPress plugins, and WordPress backup tools.
You can create and add an email to your domain name in your cPanel account on Ultahost.
Once you’re in, navigate to ‘Email Accounts’ under ‘Email’. Click ‘CREATE’ and fill in the necessary email info – address, domain it will be tied to, password, mailbox size, and finally, choose ‘Do not automatically create folders’:
Click ‘Create’ and it’s done!
Ultahost isn’t the biggest or most popular host, but they’re starting to get noticed. They’re particularly well known for their affordable plans. From my review of the host, however, I wasn’t impressed with their speed. I performed several tests and their TTFB values sat around 900 ms (not great).
However, as a young company who doesn’t have a very wide presence, it’s understandable. I particularly like them for their transparent pricing plus awesome support.
In the end, I recommend them for small to mid-sized businesses who want affordable plans and want help to be just a few seconds away.
| Plan Name | Space | Bandwidth | OS | Panel | Number of Sites | Price | |
|---|---|---|---|---|---|---|---|
| SHARED Starter | 30 GB | Unlimited | cPanel | 1 | AU$4.90 | Details | |
| SHARED Basic | 60 GB | Unlimited | cPanel | 4 | AU$7.45 | Details | |
| SHARED Business | 80 GB | Unlimited | cPanel | Unlimited | AU$14.91 | Details | |
| SHARED Pro | 110 GB | Unlimited | cPanel | Unlimited | AU$19.36 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| VPS Basic | 30 GB | 1 x 2.70GHz | 1 GB | AU$5.95 | Details | |
| VPS Business | 50 GB | 2 x 2.70GHz | 2 GB | AU$10.42 | Details | |
| VPS Professional | 75 GB | 3 x 2.70GHz | 4 GB | AU$17.14 | Details | |
| VPS Enterprise | 100 GB | 4 x 2.70GHz | 6 GB | AU$22.35 | Details | |
| VDS POWER Plus | 250 GB | 4 x 2.70GHz | 8 GB | AU$40.99 | Details | |
| VDS POWER Pro | 350 GB | 6 x 2.70GHz | 12 GB | AU$48.45 | Details | |
| VDS POWER Premium | 450 GB | 8 x 2.70GHz | 16 GB | AU$73.79 | Details | |
| VDS POWER Ultra | 550 GB | 16 x 2.70GHz | 24 GB | AU$103.60 | Details | |
| VDS POWER Elite | 650 GB | 16 x 2.70GHz | 32 GB | AU$139.97 | Details | |
| VDS POWER Advanced | 750 GB | 16 x 2.70GHz | 48 GB | AU$187.81 | Details | |
| VDS POWER Turbo | 1 TB | 24 x 2.70GHz | 64 GB | AU$279.50 | Details | |
| Basic Windows VPS | 50 GB | 1 core | 2 GB | AU$17.59 | Details | |
| Business Windows VPS | 80 GB | 2 cores | 4 GB | AU$26.09 | Details | |
| Professional Windows VPS | 150 GB | 2 cores | 6 GB | AU$36.52 | Details | |
| Enterprise Windows VPS | 200 GB | 4 cores | 8 GB | AU$52.92 | Details | |
| Premium Windows VPS | 400 GB | 8 cores | 32 GB | AU$155.01 | Details | |
| Ultra Windows VPS | 750 GB | 12 cores | 64 GB | AU$254.61 | Details | |
| Free Trial | Unlimited | - | 0 B | AU$0.00 | Details |
| Plan Name | Space | Bandwidth | Price | |
|---|---|---|---|---|
| Free Trial | AU$0.00 | Details |
| Plan Name | Warranty | Price | |
|---|---|---|---|
| RapidSSL | AU$1,833,521.64 | AU$23.78 | Details |
| RapidSSL Wildcard | AU$89,440.08 | AU$207.20 | Details |
| Plan Name | Space | Bandwidth | Panel | Warranty | Price | |
|---|---|---|---|---|---|---|
| Offshore VPS BASIC | 30 GB | Unlimited | AU$0.00 | AU$5.95 | Details | |
| Offshore VPS ENTERPRISE | 100 GB | Unlimited | AU$0.00 | AU$22.35 | Details | |
| Offshore VPS PROFESSIONAL | 75 GB | Unlimited | AU$0.00 | AU$17.14 | Details | |
| Offshore VPS BUSINESS | 50 GB | Unlimited | AU$0.00 | AU$10.42 | Details |
| Plan Name | Space | CPU | RAM | OS | Panel | Warranty | Price | |
|---|---|---|---|---|---|---|---|---|
| VPS BASIC | 30 GB | 1 core | 1 GB | AU$0.00 | AU$5.95 | Details | ||
| VPS BUSINESS | 50 GB | 2 cores | 2 GB | AU$0.00 | AU$10.42 | Details | ||
| VPS PROFESSIONAL | 75 GB | 3 cores | 4 GB | AU$0.00 | AU$17.14 | Details |
| Plan Name | Space | CPU | RAM | Warranty | Price | |
|---|---|---|---|---|---|---|
| VPS WORDPRESS | 100 GB | - | AU$0.00 | AU$29.52 | Details | |
| BUSINESS WORDPRESS | 100 GB | - | AU$0.00 | AU$8.20 | Details | |
| ULTA WORDPRESS | 30 GB | - | AU$0.00 | AU$3.73 | Details | |
| WORDPRESS STARTER | 100 GB | - | AU$0.00 | AU$5.66 | Details |
Yes, you can get a refund on Shared, VPS, VDS Server, WordPress Hosting, Windows Hosting, and Windows Hosting plans within 30 days of your purchase. However, domain registration and cPanel aren’t eligible for a refund. Also, you need to submit the request before closing your account with UltaHost so it can process.
You won’t be able to get a refund on a monthly dedicated hosting plan. Feel free to check the refund policy for more details.
You can start promoting on UltaHost’s affiliate program with just a few clicks. You can sign up for free and benefit from its pre-designed banners & landing pages and custom co-branded assets.
By sharing its affiliate link or advertising UltaHost’s services on your site or social networks, you can earn up to 60% commissions per generated user invoice.
UltaHost offers 24/7/365 customer support via live chat, email and phone support, Knowledgebase, FAQ, and blog.
UltaHost offers free domain registration and transfer in its annual hosting plans.
UltaHost is dedicated to its users’ security and privacy. You will benefit from dedicated firewalls, SSL certificates, login security, IP whitelisting, BitNinja security, Cloudflare CDN, SpamExperts, WAF, malware scans and reports, free daily backups, database security, and more.
Yes. Ultahost offers a 30-day money back guarantee on most of its plans across the different tiers. You’d have enough time to test the host’s services and decide if it’s a great fit for your website.
Yes. Ultahost allows users to register a domain for free on most of their hosting plans. You also get a free SSL certificate as part of the package.
Yes. Ultahost is incredibly easy to use. One thing in particular about them I like is how well-structured their website and client account management dashboard are. You’d have no problem finding the right service and in turn, managing your hosting once you sign up.
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