Cool Handle is a basic web hosting platform, offering Starter, Business and Pro hosting plans, as well as a Reseller Hosting area, and a domain registration centre where you can buy domain names. Plans aren’t cheap, far from it to be honest with you, but they do offer plenty of unlimited features along with a free site transfer and 24/7 technical support. If you want to embrace CloudFlare then you can sign up for this CDN service through Cool Handle.
Whilst browsing the site you will see a page dedicated to the infrastructure and setup of Cool Handle. With a state-of-the-art data centre in Los Angeles, that comes complete with redundant power, fire systems, and off-site network monitoring, you get the feeling you are in good hands.
No mention of an uptime guarantee seems to be placed on the site.
Features are one area that Cool Handle do go all out on, offering a high level of service. DNS managements, SSH access, instant backups, and a website builder are some of the tempting features that runa cross all packages. With unlimited storage and bandwidth, along with 5 parked domain, domain privacy and free setup they are really pulling out all the stops.
You can also setup your own online shop with a eCommerce ready packages that allow PayPal payments and ZEN shopping carts are featured from starter to pro plans.
In the footer of the site you will see 4 support sections and a contact us link, this is where you will find a knowledge base packed full of information regarding hosting and websites, video tutorials to accompany the knowledgebase and a ticket system.
A toll free number for the USA is available, but no direct email, social channels, or Skype channel is available. Cool Handle also lack any live chat functionality.
Cool Handle isn’t for the budgeting type with packages that exceed the higher tiered plans on most shared web hosting sites. What you do get with Cool Handle however is eCommerce ready systems and uncapped options.
The starter plan begins at $29.95 with the Business plan coming in at $39.95 and the Pro plan costing you $49.95.
cPanel comes as part of each plan which makes it easy for any user to jump in and start working with. Whether you are a basic user or an expert user, cPanel is the straight-forward way of keeping your hosting and website well maintained.
The site itself is as easy as they come as well, with a basic style and lay out. They don’t clog or confuse you with too much detail, they just give you enough to weigh up your options.
Cool Handle are your basic hosting service that comes at a price. They aren’t competitive with your entry level hosting providers but they do offer several unlimited features and provide an eCommerce package for each level of plan they offer. You won’t find advanced services here, they do hosting and domain registrations, but they do a good job of it. Support could be slightly more detailed, offering more avenues for a customer to go down, but overall they are reliable and user-friendly.
