Easily.co.uk Reviews and Expert Opinion

Based on 40 user reviews in 1 language
2.2
STAY AWAY

Customer score for Easily.co.uk

  • Reliability
    2.1 / 10
  • Pricing
    2.4 / 10
  • User Friendly
    2.1 / 10
  • Support
    2.1 / 10
  • Features
    2.2 / 10

Detailed Scores / Summary

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Pete M
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Totally unsatisfactory customer support

Service used: Shared - Windows Advanced
I didn't realise that Easily had been taken over. I have telephoned them twice about an error with a domain showing as expired even though it isn't. They never call back or email. The problem is unresolved. They appear not to give a damn about customers who have been with them for decades
Debbie Wilson
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Avoid!! Autorenewals with no warning breach T&Cs!

Service used: Shared
I've been a customer of Easily for 17 years with no problems until now. Like many others I've been charged for a 5-year auto-renew for 2 domains which I did not authorise or want. I have contacted Easily 7 times for a refund which...Read More
I've been a customer of Easily for 17 years with no problems until now. Like many others I've been charged for a 5-year auto-renew for 2 domains which I did not authorise or want. I have contacted Easily 7 times for a refund which...Read More
Terry
Terry
I've got the exact same problem, but I can't seem to change my website over to another host. I can't change or touch my website, yet Easily just took £238 out of my account. I have also emailed and phoned them, but no one has got back to me and no refund has been given.
Debbie Wilson
Debbie Wilson
Terry, I have just been refunded by Easily after months of trying. I had to contact my credit card in the end and they initiated a chargeback because Easily had renewed my domains without the required advance warning (see their te...Read More
David Walton
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Kiss of death

Service used: Shared
Rating should be zero stars. I have used Easily for two decades and always had good service. Since the takeover last year this company has become a nightmare. They are almost impossible to communicate with and I have had to compla...Read More
Ray Vyse
Ray Vyse
I need advice David. They took fees for moving my sites to their portal - without informing me or asking me. Paypal say it was not unauthorised. Communication is so difficult. What to do, who to complain to?
Dave
Dave
A difficult one Ray. I think I would advise you to put more pressure on PayPal. Send them all the relevant documents and copy it to the financial regulator. I have not been down this route as AmEx have generally been helpful, a...Read More
Ray Vyse
Ray Vyse
Thanks David. Could you send contact details of 'financial regulator'. Cheers.
Dave
Dave
I believe you need the FCA, but I have no experience in dealing with them:

https://www.fca.org.uk/

Kind regards ................ Dave
Paul Gibson
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Stay clear

Service used: Shared
All I wanted was my emails to redirect from my domain to my Hotmail account and a redirect from domain to my Facebook page. Should have be very easy to do.
However was it? Absolutely impossible. Emailed Easily about 20 times to s...Read More
Laura Morgan
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Migration from easily.co.uk to easily.uk has been an absolute nightmare (the score should be 0/10 is that was possible)

Service used: Shared - Beginner Linux
I cannot manage my accounts as this still is not available on the dashboard. They have omitted to move one of my domain names to the new portal and are very vague about when that might happen. I need to change nameservers as I hav...Read More
I cannot manage my accounts as this still is not available on the dashboard. They have omitted to move one of my domain names to the new portal and are very vague about when that might happen. I need to change nameservers as I hav...Read More
Ray Vyse
Ray Vyse
Hi Laura. Have Easily taken money from you for transferring your sites to their portal. They charged me without asking me or telling me in advance. What to do?
Laura
Laura
I have no idea!!! That didn't happen to me but I still havent been able to contact them for any help. I have moved my domain names elsewhere and plan to find a new host for my sites. It's so frustrating!
Laura
Laura
Fortunately we have not been charged inappropriately and have now moved our domain names elsewhere but we still have to address the hosting issue which I'm still working on! Good luck!

Typical Easily.co.uk Prices

Service Monthly Price Range
Shared Hosting AU$5.13 - AU$20.52 6 plans
The Services & Prices are taken from easily.uk

Easily.co.uk Expert Review 2019

Written by: Michael Lavnduski

Easily.co.uk Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    7 / 10
  • Features
    8 / 10
8.4
Rated by Michael Lavnduski

Expert Overview

Hosting focused specifically on entry level sites

Easily is a UK based web hosting company that is really focused on providing entry level hosting services to their more than 100,000 customers.  They don't have any advanced hosting options such as VPS or dedicated, which can be limiting in some cases.  The shared hosting options, however, are all well maintained and will provide most people with everything they need for a personal or small business website.

They have both Windows and Linux servers available in their shared packages, and they also offer affordable domain names for purchase.

Some larger companies host their UK versions of websites with Easily, including Virgin Media and Tesco.  This shows that even with just shared hosting, you can have some very nice sites that load quickly and reliably.

Uptime & Reliability

Very reliable for a shared hosting company

The company operates their servers out of a data center in London that has full redundancy built right in for network connections and power.  This helps to minimize the possibility of outages caused by facility failure.  They also avoid overloading their servers, which is a common cause of site downtime with most shared hosting packages.

That being said, they don't seem to have any any uptime guarantees or SLAs.  Looking through what people have said about the company on social media and forums, it seems that they have a nice, reliable service with few problems.

Features

Basic hosting services with some premium add-ons avaialble

Most people will take advantage of just the normal shared hosting options that they provide.  Each of their packages is setup to include everything that most sites will need.  If you need help with the creation of your actual site, you can use their advanced website builders, which are available for purchase at 50 and 150 Euros, depending on the requirements of your site.

 

Support

Limited live support

Live support is available through a toll free number, but only Monday - Friday 9AM-5:30PM.  You can contact them through email or a problem reporting system anytime and they will normally help you quite quickly.

They also have a number of well written how-to guides that will help you to get any issues you're having resolved on your own.

Pricing

Standard pricing for shared hosting

The pricing is fairly standard, or perhaps a little lower than what most people would expect. They really push customers to go with the annual payment arrangements, which is still affordable for most people.

As long as you don't buy any of the extras that are available, the pricing on this hosting is fair and affordable.  The extras that you can purchase can add up, but you do get what you pay for.

Summary

Good entry level hosting options

If you're looking to host a small to medium sized site in the UK, this is a great option.  The pricing is fair, the support is helpful, and the features that you need are typically all included.  Overall, there is little to complain about with this company, even though there really isn't too much that helps to set it apart from the competition either.

Pros:

  • Everything you need is included
  • Above average reliability for a shared hosting company
  • Linux and Windows servers available
  • London based data center

Cons:

  • No room to grow beyond shared hosting
  • Website builder costs extra

 

 

 

Read the full expert review Visit Easily.co.uk See plans & pricing

Easily.co.uk Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
1 GB Unlimited AU$5.13 2.0
5 GB Unlimited AU$10.26 2.0
20 GB Unlimited AU$18.47 2.0
1 GB Unlimited AU$7.47 2.0
5 GB Unlimited AU$10.26 2.2
20 GB Unlimited AU$20.52 2.1
A Free Domain is included when purchasing any hosting service from Easily.co.uk
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