HostUpon Reviews and Expert Opinion

Based on 83 user reviews in 1 language
9.2
SUPERB!

Customer score for HostUpon

  • Reliability
    9.5 / 10
  • Pricing
    8.9 / 10
  • User Friendly
    9.2 / 10
  • Support
    9.5 / 10
  • Features
    9.0 / 10

Detailed Scores / Summary

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Raymond Chan
Canada
  • Reliability6
  • Pricing6
  • User Friendly10
  • Support10
  • Features8
8.0

Quick & Excellent Support

Service used: Shared - Business Unlimited
Our organization is migrating our web site to HostUpon. in processing the migration we encounter a requirement to first move our nameservers to HostUpon from our current provider. However we are simply trying to move one of six we...Read More
Ryan Knol
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst Hosting in my 25 years

Service used: Shared - Starter Unlimited
Moved from JaguarPC
I did not think anyone would beat my last host (jaguarpc) for the worst hosting ever, But after 5 years with hostupon i have started looking for a new place. the uptime is crap, servers are slow, ftp connections get rejected if yo...Read More
Tim Lam
Canada
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features6
8.4

HostUpon provides very helpful and timely support

Service used: Shared - Premium Unlimited
HostUpon support makes smoother transition to their system and more confident in exploring the new features they offer as we know we would have their help. I have started using their Mailing List feature with their help. They are wonderful and very competent.
KOG SITE
Canada
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Amazing Host

Service used: Dedicated Server - DS-100
Truly a host that understands your needs. Helped me deal with a site compromised situation, relaunched quickly thanks to their assistance!
Denny Paul
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

No support Responses

Service used: Shared - Starter Unlimited
I had canceled my services with hostupon 1 year back. But recently i was charged again for renewal. I contated the support for a refund and they have not responded yet. I suggest that dont go for this service. they are mostly not ...Read More

Typical HostUpon Prices

Service Monthly Price Range
Shared Hosting AU$5.84 - AU$23.60 3 plans
VPS AU$73.90 - AU$221.85 5 plans
Dedicated Server AU$258.91 - AU$880.31 5 plans
Cloud Hosting AU$36.91 - AU$147.88 3 plans
The Services & Prices are taken from www.hostupon.com

HostUpon Expert Review 2019

Written by: Michael Lavnduski

HostUpon Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski

Expert Overview

Quality hosting for users of all levels

HostUpon is a privately owned company that has their offices in Toronto, Canada.  They offer just about every type of hosting you could ask for, and do a pretty good job at it too.  They have been in business for quite a long time, and have a good reputation for providing stable hosting that is both of high quality and affordable.

You’ll notice that many of the entry level hosting options come with some higher end features.  Many customers won’t need some of these options, but it is nice to have them there just in case.  Things like SSL certificates come included even with entry level shared hosting, which is often not the case.

Other than that, the company is quite similar to many others in terms of what types of things they offer and the general range of pricing.  While they don’t stand out from the competition in any significant ways, they do offer good hosting at a very fair price, which is what most people will be looking for.  Those who are targeting Canadian customers, or even those in the US will find a great hosting option with this company.

Uptime & Reliability

99.9% uptime guarantee for all hosting packages

HostUpon provides a 99.9% uptime guarantee across the board for all their packages.  They don’t make it immediately obvious what happens if you drop below that level, but if it happens you just submit a ticket to get a discount on your next month of hosting.

Fortunately, they really don’t have too many outages so must customers will rarely, if ever, need to deal with this.

Looking through their social media support pages and other comments from current and former customers, there are very few complaints of outages or even slowness.  This is, of course, a very good sign that they provide very stable hosting.

Features

Quality hosting features even for entry level customers

This company offers a wide range of great features at all their package levels.  They seemed to want to have an extensive base list of options for all their customers, with only a few extras for higher end hosting services.  For example, everyone will benefit from the same 99.9% uptime guarantee, SSL certificates, cPanel, and more.

In addition to supporting the standard web features, they also provide assistance for things like Curl and Zend Optimizer, which are often things that other companies don’t work with.

As you move to different packages you will find that they have some unlimited options, and others that have limitations.  Even those with limits, however, have them set so high that the average customer won’t ever run into issues.  Overall, the features that are provided are at or above the average in the industry.

Support

Good support but no live options

The tech support is provided by their team of Canadian technicians.  They must be contacted through their online ticketing system, which is monitored 24/7.  From all reports, it seems that they address tickets quickly and are able to get most problems resolved right away.

The one downside is that they don’t have any tech support phone number or a live chat option, which many people will miss.

Pricing

Prices slightly lower than industry average

When you look through just about every package level you will find that the prices are slightly lower than what you will find at other companies.  In most cases it is only a few dollars lower, if that, but still a good price.

For most people, the lower price won’t be enough to attract them on its own, but the fact that their overall services are also quite good will make this a great option for many people.

Summary

Great hosting with a variety of options

HostUpon offers many different hosting packages at levels ranging from entry level all the way up to dedicated servers.  They are easy to work with and have been around for a long time, which will be important to many people.  Overall, there is very little negative to say about the company.

Pros:

  • Hosting options at all levels
  • Lower than average price points (for some hosting packages)
  • Free migration from other hosting companies

Cons:

  • No live tech support
  • Too many packages and features to choose from, may be confusing
Read the full expert review Visit HostUpon See plans & pricing

HostUpon Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited AU$5.84 6.8
Unlimited Unlimited AU$11.76 6.7
Unlimited Unlimited AU$23.60 9.5

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 512 MB AU$73.90 9.2
50 GB 1 GB AU$103.49 9.2
75 GB 1.5 GB AU$133.08 9.2
100 GB 2 GB AU$164.15 9.2
150 GB 3 GB AU$221.85 9.2

Dedicated Server Plans

Plan Name Space RAM OS Price Score
75 GB 2 GB AU$258.91 9.2
150 GB 2 GB AU$332.89 10
250 GB 4 GB AU$480.84 9.2
500 GB 8 GB AU$628.79 9.2
1 TB 16 GB AU$880.31 9.2

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
25 GB 1 GB 1 TB AU$36.91 9.2
50 GB 1 GB Unlimited AU$73.90 9.2
100 GB 1 GB Unlimited AU$147.88 9.2
A Free Domain is included when purchasing any hosting service from HostUpon
Submit a HostUpon Coupon

Server Locations

Toronto

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