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Hosting options at every level
JaguarPC has been a hosting company since 1998 and they offer all different packages. Their services start with shared options, and include VPS, dedicated and cloud hosting options as well. They also have reseller packages for those who are offering hosting on their own. Most of their services are priced well, and reliable for what they are.
Over the years JaguarPC has remained a privately held company and even bought several other companies, which is a good indication that they are a well run and stable company. Overall they a fairly good reputation, with some issues related to their customer support being reported by current and former clients.
No matter what type of hosting you're looking for, they will have a package that can meet your needs. This is nice in many ways, since it allows you the freedom to upgrade and grow over time, but it can be confusing for those who aren't as familiar with the hosting industry.
Uptime & Reliability
Good uptime guarantees
JaguarPC offers a 100% network uptime guarantee and even offers to compensate you for 10x when your site goes down due to unscheduled issues. This is better than most other hosting companies provide. If you have a dedicated server,t hey guarantee that any faulty hardware will be replaced within two hours, which is very important.
Uptime is improved by the fact that they offer six data centers, five of which are in the United States and one in the United Kingdom. This allows you to ensure your servers are physically close to the customers you are primarily serving.
Everything you need is included in the package
Each package comes with a wide range of features that help ensure you have everythign that you want for your website. They offer a nice site builder, as well as options to automatically install platforms like WordPress and many others. They even have a project management platform included, which while most people wont' need, it is a nice little perk that is nice for those who do.
As is expected, the features that are included with the packages get better as the price goes up. Things like the number of MySQL accounts, disk space and more are all fair and will meet the needs of most customers.
History of poor customer support reported by clients
This company has a 24/7 live chat option and toll-free phone support available to customers. They do encourage you to use their online ticketing system, however, which allows you to better track the issues. In addition to these services, they have a good online support page that has how-to's and other self-help items.
There have been quite a few current and former customers who have complained that technical support is slow to respond and the level 1 support teams often can't fix even basic issues.
Pricing at industry average levels
They have many different packages to choose from, so the chances are that you'll be able to find one at a price you can afford. No matter which one you choose, you will find that it is right at or around the industry average for packages with similar features. Overall, there really isn't too much to say about the pricing here. You are getting a good deal for each package.
Fair hosting services for any type of site
Overall this company provides good hosting services no matter what type of site you are running. They have many different packages to choose from, so there is undoubtedly one that will work for you. Of course, for newer users this can end up just being more confusing than it is helpful.
- Packages for any type of site
- Six data centers
- 100% uptime guarantee (with 10x refund)
- Number of packages can be confusing
- History of poor technical support services
JaguarPC Prices, Plans & Features - 2021
Shared Hosting Plans
VPS Hosting Plans
Dedicated Server Plans
|Intel Xeon E3-1270||4 TB||4 x 3.50GHz||16 GB||AU$264.56||6.0||Details|
|(2x) Intel Xeon E5-2620||2 TB||-||32 GB||AU$544.52||6.0||Details|