As an experienced web developer/website owner, I have reviewed hundreds of hosting providers. I stumbled on another popular and excellent hosting provider – StableHost. In this article, I evaluated its performance, speed, pricing packages, and customer support and compiled my unfeigned thoughts in this review.
Founded over a decade ago, StableHost offers a wide range of hosting services, from shared, VPS, and dedicated hosting to more specialized offerings like enterprise and unlimited web hosting. With additional features like security audits, VPN, Sitelock, and domain names, StableHost stands out for its reliability and top-notch customer support.
When it comes to customer reviews, StableHost shines brightly with a rating of 4.3 out of 5 from 23 reviews on HostAdvice and an impressive 4.9 out of 5 from 1,922 reviews on Trustpilot. These high ratings affirm the company’s commitment to customer satisfaction and service quality.
In my professional opinion, StableHost stands out as a top-notch hosting provider because it offers the ideal balance of dependability, flexible hosting options, and first-rate customer care, making it a top option for anyone looking for high-quality hosting services.
Finding the perfect web host for your website can be monotonous and even pricey. This is primarily because not all web hosts are suitable for all types of projects. For instance, a large-scale enterprise may require a web host with LiteSpeed servers; not all providers have this feature. Therefore, a comprehensive analysis of each web host is necessary to help you save time and cost.
At HostAdvise, our team of experts curated a web hosting rating guide that scores each host based on preset industry standards. We evaluate each host to give an accurate rating and why they are awarded the scores.
| Parameter | Score | Why did we give this score |
| PRICES | 9.0 | StableHost has modest pricing plans. I discovered that they offer a 50% discount to first-time users on the shared hosting plan. Excellent! I gave them this score because their plans are flexible, and it’s easy to opt for the package that fits your project. You can even choose your preferred currency: USD, EUR, and KR (Swedish Krona). |
| FEATURES | 9.0 | You’ll get all the functionalities needed to build and scale your business online: MySQL databases, 1-click Apps with Softaculous, unlimited emails, etc. I gave them this score because they have almost all the required website creation and management tools in their arsenal. |
| PERFORMANCE | 8.7 | StableHost enterprise-grade SSD storage drives, unlimited bandwidth, fast page load times, VPU cores, and many more. The lowest plans come with a 99.99% uptime guarantee and moderate website loading speed…which is impressive. I gave them this score because I believe the speed can be improved. |
| USER FRIENDLINESS | 8.5 | StableHost has an intuitive UI, which is perfect for newbies with no technical experience. The control panel is the regular cPanel, which they claim will improve UX when using their platform. I gave them this score because other web hosts have a better and more attractive UI. |
| SUPPORT | 9.0 | StableHost offers four different support – email, phone, support ticket, and knowledgebase. The live chat is quite slow, but contacting them via email is faster. I gave them this score because their customer support team is reliable and professional. |
StableHost offers various hosting plans – shared, VPS, reseller, dedicated, and WordPress hosting. In addition to these plans, they provide other services such as Sitebuilder plans, security audits, SSL certificates, etc.
Each of StableHost’s plans comes with a 45-day money-back guarantee, a free SSL certificate by Let’s Encrypt, 1-click installations of over 400 apps, free website transfer, and many more. Also, the renewal fees decrease when you opt for long-term commitments.
StableHost’s shared hosting starter, and pro plans come with a 50% discount for first-time users. From a beginner’s standpoint. I love how detailed StableHost’s pricing packages are. You can benefit from the full CPU cores, DDoS protection, Softaculous, unlimited disk space and bandwidth, spam filtering, a free site builder, and many more.
Now here’s the scary part all web hosts have. After one year, the price reverts to the original price, almost twice the starting price.
Who wouldn’t jump at enterprise-grade SSD drives, Litespeed caching with Virtuozzo and KVM technology? The VPS pricing plans may be slightly higher than other providers, but the features offered are worth the investment. The 1000 Mbit/s means your website will remain fast and stable even at peak traffic levels.
The professional plan comes with an intel Pentium processor, which is an excellent option if you’re just starting with dedicated hosting. Higher plans come with Intel Xeon processors, perfect for game servers like Minecraft or high-traffic sites.
Whether you’re just starting selling web hosting solutions, or you’re a pro with an already established clientele, you’ll find the right reseller package for you on StableHost. They recommend the Basic plan for newbies, and this comes with a 20 GB SSD storage space, Litespeed PHP caching for improved performance, daily automatic backups, and a website builder.
One of the features that resonated well with me is the shared hosting plans. Not all web hosts provide unlimited disk space and bandwidth, free domain, free SSL certificates, SSH access, or even withstand up to 300k monthly visitors on a shared hosting plan. From a beginner’s standpoint, the smallest web hosting plan gives you all the features I need for building a solid online presence.
The features you’ll get on the higher plans will save you a fortune later. Each package comes with root access and SSH…not to mention the level 3 technical support assigned to you.
Another fantastic benefit is that, for an extra fee, you can get experts to manage the website on your VPS servers. This comes with VPS cPanel, 10 hours of management and support, troubleshooting email or basic script problems, and many more.
Like other providers, StableHost claims to be dedicated to providing reliable and scalable hosting solutions at an affordable price. But how true is this?
StableHost guarantees a 99.9% uptime for websites hosted on their platform. This means your business will be up and running at all times (except for moments of maintenance.)
I tested for speed and response time using GTMetrix. I used wwazman.com, a website hosted on StableHost, to verify their claims, and here are the results.
The website loaded quickly, taking 639 ms, still within the 3.21s average standard. This means a higher ranking and conversion rate for your website.
The TTFB (Time to the first byte) was impressive at 137 ms! This is because they recently replaced the Apache servers with LiteSpeed, which is almost 6X faster:
Overall, the performance is 98%, which is excellent:
StableHost offers all users four types of support: phone, email, support ticket, and knowledge base. Let’s discuss each in detail.
The customer support line is available for all regions. I was charged for the call, so expect call charges if you live outside the US. Although they didn’t specify this on their website:
StableHost shared that they’re experiencing a shortage in talent…so this feature might not be the fastest. I tested it anyway:
I love how they recommend articles and helpful guides for self-help. There’s a search box, so it’s easy to input any keyword to filter through the resources:
Perhaps, if you didn’t find what you’re looking for, there’s an automatic bot that collects your details and inquiry before referring you to any of their customer support team:
I decided to wait to check the response time. Finally, customer support personnel responded after 20 minutes. This is beyond their 4 minutes claim:
StableHost has a unique email support system for different scenarios – sales, technical, and billing issues:
Do you prefer quick DIY solutions? StableHost’s library of resources has an article on any hassle you’ll face before and after opting for their services:
I found this quite odd for the 21st century …but here’s their physical mailing address:
Creating an account on StableHost can get tiring. This is because they do a lot of evaluations to verify your identity. To register for their services, check the top right corner. Here, you’ll find the major hosting services they offer:
Once you’ve found the perfect package, click on the green button to order. You’ll be redirected to register a new domain. You can choose to transfer your domain if you’re currently hosting your website on another provider:
After checking out, I noticed StableHost added the AlphaSSL certificate to my cart. Suppose you don’t like the recommended add-ons; delete them. They have flexible payment options, too – PayPal, Credit cards, etc. Choose your billing format and click the ‘continue to check out’ button below:
Lastly, you’ll be asked to input your details to create an account:
As I shared previously, StableHost review each order to mitigate fraud on their platform. So expect a confirmation message like this:
StableHost uses the regular cPanel as its control panel. Once you log into your account, check the left-side menu and click cPanel. Here’s what it looks like:
I love StableHost UI; the design is clean and simple. The icons are neatly placed, making them easy to navigate. Overall, I found it intuitive and easy to use. But compared to other providers, I suggest they need an upgrade.
To add an email account to your website with StableHost, log into your cPanel and locate the ‘Softaculous app installer.’ Then, click the ‘WordPress’ icon and then ‘install.’ You’ll get two installation options: quick and custom install. Click ‘custom install.’
Next, choose your preferred domain name for your WordPress account. Once done, fill in your admin details. Add your email, password, and username. For verification, you’ll be required to add an email at the bottom of the page:
Then, hit install. You’ll get a confirmation email after a few minutes.
To add your email account, log onto the cPanel and click the ‘email’ icon. Then, click the ‘create’ button. By default, your domain appears but if you manage more than one domain, select the domain for the email you’re creating.
Next, add your username (the email name you intend to use) and password. Proceed to the storage section and choose your size – MB, GB, or TB. Once done, ‘click create.’
I was pretty impressed with StableHost during my evaluation of their services. The only thing I didn’t like is that they don’t offer fully managed web hosting services. Users without technical knowledge may find managing VPS and dedicated hosting plans challenging. And despite that they have excellent customer support, I firmly believe the response time needs to be improved.
I recommend StableHost to anyone looking for a web host with all-in-one website management tools. The 99.9% uptime, blazing speed, user-friendliness, and world-class technology are enough to compel anyone to opt-in for any of their services.
| Plan Name | Warranty | Price | |
|---|---|---|---|
| Comodo Standard | AU$0.00 | AU$89.89 | Details |
| Comodo Wildcard Certificate | AU$0.00 | AU$360.10 | Details |
| Comodo EV | AU$0.00 | AU$351.09 | Details |
| Comodo Multi | AU$0.00 | AU$184.46 | Details |
Yes, StableHost offers a 99.9% Uptime Guarantee. If they fall below this number during a month, they offer your account a full month’s credit.
StableHost offers LiteSpeed servers in Phoenix, Arizona, Chicago, Illinois, Amsterdam, Netherlands, and Singapore, Singapore. In turn, it has Apache servers in Stockholm, Sweden, Singapore, Singapore (both options available), Valencia, Spain, and Frankfurt, Germany.
StableHost offers a 45-day money-back guarantee on new shared web hosting accounts. You can request a refund within the Client Area. However, it will not cover any admin fees, install fees, domain names, or similar add-ons. Also, the company doesn’t offer refunds on the VPS servers.
StableHost offers clustered hosting. It combines over 100 SSD Drives, Automatic IO Re-allocation, Automatic Node Failover, and Smart Load Balancing. So, it eliminates single points of failure and increases your website’s availability and other web services beyond that of ordinary single server hosting.
StableHost is a small hosting company with roughly 15 employees that care about your website. They offer superior 24/7/365 support via live chat, email, and phone support. Furthermore, you can find almost all answers regarding their service within the Knowledgebase. However, they need a slight improvement in response times.
StableHost is a web hosting company committed to providing top-of-the-line hosting services to all customers. They offer popular hosting services – VPS, reseller, dedicated, WordPress, and shared hosting plans. They are widely known for their top-notch customer support, earning them the top spot among other web hosting providers.
Yes, StableHost is reasonable and provides excellent value for your investment. They offer out-of-the-box functionalities such as SSL certificates, enterprise-grade SSD storage drives, unlimited bandwidth, Cloudflare DNS, multiple databases, and so much more.
StableHost servers are located in over five continents: Singapore, the Netherlands, the US, Sweden, Spain, and Germany. LiteSpeed servers are only in the US, Netherlands, and Singapore data centers. The rest use Apache servers.
Yes, StableHost has a 45-day money-back guarantee. They also accept monthly and annual payments for all their services. However, monthly payments cost more.
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