StartLogic Reviews and Expert Opinion

Based on 12 user reviews in 1 language
2.6
POOR

Customer score for StartLogic

  • Reliability
    2.3 / 10
  • Pricing
    3.3 / 10
  • User Friendly
    2.5 / 10
  • Support
    2.0 / 10
  • Features
    3.0 / 10

Detailed Scores / Summary

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Celia Murray
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8

They lost the domain and did not put it back

Service used: Shared - Express
In the last two days I have had a series of screwups with StartLogic. I was assured by associates number 2 and 3 that "they don't operate this way". They do and if you are looking to set up a new site I would not go anywhere near ...Read More
Chuck Clark
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Absolutely Awful

Service used: Shared
They don't have the ability to secure their servers, so they blame it on the customer and shut down all their sites without warning or reason. Then, the demand you pay them $100 to secure your account so your sites will be live, again. Absolute worst! Don't ever do business with these scumbags.
Selma N
Mexico
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

SCAMMERS; A ONE BECAUSE I CAN'T GIVE IT ZERO.

Service used: VPS - LogicPro
IF YOU WANT TO HAVE YOUR SERVICE INTERRUPTED ON A FREQUENT BASIS AND ROB YOU OF YOUR INCOME COMPLETELY BY DISABLING FEATURES WITHOUT NOTICE AND TAKING YOUR SITE DOWN FOR NO REASON WHATSOEVER AND THEN WANT TO GO ON THE MERRY-GO-ROU...Read More
Steve kroll
United States
  • Reliability6
  • Pricing6
  • User Friendly6
  • Support2
  • Features6
5.2

Terrible customer service

Service used: Shared - Pro
After several calls and 8 hours on the phone, they tell me it is on my end. luckily I have friends that are IT specialist. When a friend of mine tried to explain to a startlogic customer care supervisors he said it was very comple...Read More
Guy H Merrill
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Price Scam

Service used: Shared - Pro
So I got the intro price of 2.50 a month. At renewal time I get a bill of $334 on my card! Nowhere on their site is any price this high. The highest price was 199 for 3 years. When I contacted them they said the prices when up and they just have not updated the site or front page. Stay away!!

Typical StartLogic Prices

Service Monthly Price Range
Shared Hosting AU$6.60 - AU$13.18 3 plans
VPS AU$43.95 - AU$73.27 3 plans
The Services & Prices are taken from www.startlogic.com

StartLogic Expert Review 2019

Written by: Michael Lavnduski

StartLogic Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Good hosting at fair prices. Ideal for small to medium sized sites

StartLogic is a mid-sized hosting company, claiming to have around 100,000 customers.  They were started by the same person who started iPower hosting, and they were also bought by Endurance International Group, which is the largest parent company of hosting providers.  They still operate mostly independently, however.

They focus on just shared and VPS hosting solutions, which are ideally configured for small to medium sized businesses.  They have three packages for shared hosting and three for VPS which is a good number as it gives plenty of choices without making it too confusing.

Overall they do a very good job of providing good hosting to their target audience.  They have their data center in Boston, MA, and it is well maintained to provide good, reliable hosting.

Uptime & Reliability

Stable hosting with no SLA or uptime guarantee

StartLogic doesn’t offer any sort of uptime guarantee or anything, which is not uncommon for hosting companies that are owned by Endurance International Group.  Even without the guarantees, however, they do provide good hosting.  Few people have complained about the reliability of their sites with this host, other than the occasional unhappy customer, which will come up with any host.

Features

Nice set of features for most sites.

There is nothing that they really offer that makes them stand out from the crowd, but there is really nothing missing either.  They do operate a very nice data center, which offers redundant power, firewalls and other benefits.  They don’t own the data center, however, but only take advantage of its services.

The shared hosting is Linux only for entry level, but then you can opt for Windows or Linux.  VPS allows you to choose either option at all levels.  All the VPS packages also come with one dedicated IP address, which is a feature that many other hosting companies charge for.

Support

24/7 telephone and live chat support

You’ll get 24/7 live support either through a chat program or their toll-free phone line.  When you get in touch with the support team they are able to fix most common issues very quickly.  More advanced issues can take a little longer according to some user reports, but they get them fixed at some point.  In addition to being skilled, the support team also seems to care about getting good results.

Pricing

Industry average pricing for all package options

The pricing is about average for all their package options.  They do offer a 30 day money back guarantee, minus any domain names you may have gotten free when signing up.  If you surrender the domain name, however, you can get credit back for that too, which is quite nice.  Overall, the pricing policy here is fair and you get what you pay for.

Summary

This hosting is good in basically all areas, but great in none

Like many of the EIG owned hosting companies, there isn’t much that sets this company apart either for the good or the bad.  They offer nice hosting services at a fair price, but do little else to really ‘wow’ the customers.  That isn’t always a bad thing though since many people are only looking for these types of basic services.

Pros:

  • Easy to understand hosting options
  • VPS plans come with a free IP
  • Money back guarantee includes domain if you don't keep it

Cons:

  • No dedicated hosting packages
  • Don't own their own data centers
  • Very similar services to other EIG companies

 

Read the full expert review Visit StartLogic See plans & pricing

StartLogic Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
5 GB 100 TB AU$6.60 2.8
Unlimited Unlimited AU$8.78 3.6
Unlimited Unlimited AU$13.18 2.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 1 GB AU$43.95 2.6
40 GB 1.5 GB AU$58.61 2.8
60 GB 2 GB AU$73.27 2.6
A Free Domain is included when purchasing any hosting service from StartLogic
Submit a StartLogic Coupon

Server Locations

Boston

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