TSOHost Reviews and Expert Opinion

Based on 18 user reviews in 1 language
4.6
POOR

Customer score for TSOHost

  • Reliability
    4.0 / 10
  • Pricing
    5.9 / 10
  • User Friendly
    4.4 / 10
  • Support
    3.7 / 10
  • Features
    4.9 / 10

Detailed scores / Summary

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Chris Nicholls
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Dreadful service

I was with Vidahost before TSO host took over and they have completely destroyed it. Ever since TSO host have taken over I have weekly issues with service. The web chat never works so trying to get help via live chat is useless, t...Read More
Ewen Cameron
United Kingdom
  • Reliability6
  • Pricing6
  • User Friendly6
  • Support4
  • Features6
5.6

TSO Host - Such a shame

Service used: Cloud - Standard
Sorry TSO Host but i'm going to repeat most things already said - 6 years ago I started moving and adding websites to TSO Host, back then they were fast, quick and helpful. As of 2017 I really started to notice a difference, it ta...Read More
Bill Lauber
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

TSOHost bought out Daily co.uk

Service used: Cloud - Professional
was many years with Daily without ever needed to call anyone just registered domains and managed the DNS.. TSOHost comes along and buys them out and in the 3 months they've made billing errors and renewal errors as well as any DNS...Read More
Mark Wiltshire
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Getting worse by the day

Service used: Cloud - Standard
I have been a customer for over 5 years, but ever since paragon took over, their business practice and level of service has been getting lower every day.
Their servers had regular 'down time' with little or no updates on the stat...Read More
אילת
אילת
מסימה איתך, לא מפרסמת חוו"ד נפרדת כיוון שלא מוכנה לאשר איסוף נתונים עליי, והתנאי הזה הוא הכרחי.
קשה מאוד להשיג שירות לקוחות בחברה. כשמקבלים - השירות גרוע מאוד ולא יעיל. באחרונה הם לא מגיבים בכלל לפניות באימייל.
בדף הפייסבוק של...Read More
אילת
אילת
שעות ארוכות נשרפו לי היום בניסיונות לתקשורת עם שירות לקוחות בחברה. חבל, שאינני יכולה להעלות ביקורת מסודרת. כל הפרטים כאן לא רלוונטיים, הם חסמו כל דרך ליצור איתם קשר דרך מייל. הפסיקו לתפקד בפייסבוק בגלל הביקורות נגדם. אין אפשרות זמ...Read More
אילת
אילת
בהמשך לתגובה קודמת שלי: כעת גיליתי שהשירות הרע עוד הורע. אין דרך זמינה לשלוח הודעות אפילו באתר עצמו. נכנסתי לאתר כדי לשלם אחסון לשנה נוספת, ואז גיליתי כי החיוב שנדרש ממני לשלם איננו תואם את המחיר המפורסם באתר: הוא גבוה יותר! הסבר ...Read More
Derek Johnson
United Kingdom
  • Reliability2
  • Pricing10
  • User Friendly2
  • Support2
  • Features4
4.0

TS Oh dear more like

A customer for many years. They started off very good. Probably a year ago they started to become very bad indeed! Huge customer service delays sometimes about 2.5 hours in queues. Sluggish and poor performing servers at all level...Read More
mr s
United Kingdom
  • Reliability2
  • Pricing8
  • User Friendly8
  • Support2
  • Features8
5.6

Used for Seven Years - great until a year ago

Service used: Shared
I have been a loyal customer for over seven years. Over the last year the reliability and support of their service has gone down hill.
The latest outage had my email and blog down for nearly a week. They were unable to explain wh...Read More
Raza Shah
United Kingdom
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

TSO continues to go downhill

Service used: Cloud
Having been with TSO hosting for 3 years I have to say they have really become appalling with internal server errors and bad gateways that my websites are always down. Customer service is good but they haven't got a clue about wha...Read More
Timothy O'Leary
United Kingdom
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features4
3.2

Unreliable 'pro' hosting, junk emails and phone calls from 3rd parties

Service used: Dedicated Server
This host is very unreliable - if you are a business or depend on your website professionally I would avoid TSO host. I have used them for just a month and have had several server outages with very little in the way of support.

...Read More
 

Typical TSOHost Prices

Service Monthly Price Range
Shared Hosting AU$2.48 - AU$39.91 4 plans
VPS AU$79.85 - AU$419.28 5 plans
Dedicated Server AU$596.60 - AU$1,795.02 8 plans
Cloud Hosting AU$2.48 - AU$39.91 4 plans
The Services & Prices are taken from www.tsohost.com

TSOHost Expert Review 2018

Written by: Michael Lavnduski

TSOHost Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Well established UK hosting company

TSOHost is a UK based hosting company that is a member of the Paragon Internet Group, which owns several other hosting companies too.  Established in 2003, they have plenty of experience and have been able to keep up with the changing technologies in the web hosting industry.  They are a mid-sized hosting company, with about 150,000 sites on their servers. They have a wide range of hosting packages to choose from including shared, VPS, dedicated and a custom cloud hosting service they call ‘complex hosting.’  Each of these options will allow you to choose the right set of features for your specific site needs. They don’t offer any unlimited plans, but the resources at each price point are going to be more than enough for most typical websites.

Uptime & Reliability

Compare
10

Nice uptime guarantees with generous refunds for failing to meet SLAs

Most of the plans on this host provide a 99.9% uptime guarantee, and if they miss this target you will get a free week of service.  When you go up to dedicated server plans or other high end plan options, the guarantee goes up to 99.95%. They also offer a four hour hardware replacement guarantee for their higher end hosting packages (specifically the dedicated servers and complex hosting options).  This is especially important for the dedicated servers where hardware failures can cause downtime. All the servers are housed in a modern data center with physical security, redundant power options and many other great features.

Features

Compare
9

Nice features at every price point

They have a lot of different hosting packages to choose from, which can get a bit overwhelming for those who aren’t sure what they need.  That being said, however, they do have something for everyone.  Their four shared hosting packages allow you to choose between Linux or Windows (except the lowest package, which is Linux only). They do have a reseller option, but unlike most other hosts, it isn’t its own package.  Instead it is just an option that can be added on to the cloud hosting plan (for an extra fee).  This will allow you to perform all the typically reselling options.  This is still not an unlimited plan, however, so you’ll need to keep an eye on the resources used by any customers. Finally, they have a ‘complex hosting’ package that allows you to create a private cloud hosting solution that is set up specifically for your needs.  This is a nice option for those who are using their site for things like eCommerce or other very specific things.

Support

Compare
8

Limited phone support but fast responses 24/7

The phone support is only available 9AM-11PM GMT, which can be a concern for people who like to be able to call in with issues.  They do have a nice ticketing system that is monitored 24/7 and typically provide a very fast response time.  Their tech support teams have backup hardware for all their equipment so they can fix any of these issues right away.

Pricing

Compare
8

Average prices at every hosting package

There is really not much to say about their pricing other than you will be getting what you pay for (and maybe a little more).  They start out with a low cost entry level option and it moves up incrementally from there all the way to their dedicated or complex hosting packages.  There aren’t really any great deals, but you also aren’t going to feel like you’re over paying.

Summary

Excellent hosting for any UK website

Overall there is not too much bad that can be said of this hosting company.  They have nice, reliable services that will allow you to get up and running quickly and then keep your site up long into the future.  They also have great features for all types of websites. Pros:
  • Great uptime guarantees
  • Wide range of great hosting packages
  • Support teams are located in the UK
Cons:
  • Telephone tech support is limited to 9AM-11PM GMT
  • Number of hosting packages may be confusing to newer webmasters
   
Read the full expert review Visit TSOHost See plans & pricing

TSOHost Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
512 MB 10.24 GB Unlimited AU$2.48 3.6
2.5 GB 20.5 GB Unlimited AU$5.97 4.6
10 GB 153.6 GB Unlimited AU$9.96 3.0
100 GB 1 TB Unlimited AU$39.91 4.6

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
20 GB 1 core 768 MB AU$79.85 4.6
40 GB 2 cores 1.5 GB AU$139.75 5.2
80 GB 4 cores 3 GB AU$199.65 4.6
120 GB 6 cores 5 GB AU$319.44 4.6
160 GB 8 cores 8 GB AU$419.28 4.6

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
600 GB 1 core 16 GB AU$596.60 4.6
960 GB 1 core 32 GB AU$796.27 4.6
2.3 TB 2 cores 64 GB AU$1,196.02 4.6
600 GB 1 core 16 GB AU$596.60 4.6
960 GB 1 core 32 GB AU$796.27 4.6
2.3 TB 2 cores 64 GB AU$1,196.02 4.6
3.75 TB 2 cores 128 GB AU$1,795.02 4.6
3.75 TB 2 cores 128 GB AU$1,795.02 4.6

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
512 MB - 0 B 10.24 GB AU$2.48 4.6
2.5 GB - 0 B 20.5 GB AU$5.97 3.8
10 GB - 0 B 153.6 GB AU$9.96 2.0
100 GB - 0 B 1 TB AU$39.91 4.6
A Free Domain is included when purchasing any hosting service from TSOHost
Submit a TSOHost Coupon

Server Locations

United Kingdom

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