Last Update | May 2022
| Hosting Plans | WordPress Hosting, Website Hosting, Reseller Hosting, VPS Hosting |
| Top Features | 100% SSD Storage; 70+ One-Click Apps; Cloud Hosting; 99.99% Uptime Guarantee; Constant Development; Top Class Security Features |
| Customer Support | Live Chat; Ticketing System; Email and Phone Support; FAQ |
During May 2022, 20i Hosting:
20i is a hosting provider that specializes in reseller hosting, and promises fast cloud hosting, with WordPress integration, VPS, and domains. You can easily migrate your website here, and it promises to have top-of-the-line customer support.
After hearing so many good things about it, I simply had to test it out and see if it genuinely lives up to this reputation.
The main selling factor of 20i hosting is its speed, the My20i control panel, the in-house development, and UK-based support team.
Without much delay, let’s take a deep dive into 20i hosting and actually see what makes them special.
Setting up an account at 20i is actually quite a straightforward process.
All you really have to do is visit the website, and click on “View Plans”.
Now, here you can select between reseller hosting, web hosting, and WordPress hosting.
These are followed by the more expensive Unmanaged VPS hosting, Managed VPS Hosting, and Domain Names sections.
I’m currently interested in Web Hosting, so I’ll just start with that.
Here I’ll pick the Startup package, as this is the cheapest package available.
No matter what you choose, it’s just £1 for the first month, which is convenient.
Here you need to create an account. Keep in mind that all packages have a 30-day money-back guarantee.
Then you’ll need to send additional information.
This additional information includes:
After entering all of the information required here, including payment information, you’ll receive a confirmation email.
You’ll also be prompted to enter additional information on your account.
After that, you can simply log in, where you will be greeted by the welcome screen.
Now, you need to buy a hosting package, and for this, I simply clicked on Web Hosting.
After which I entered my credit card info and clicked on “Checkout”.
They will need additional information, and you can provide it through a support ticket or live chat.
That took a minute.
And that’s all of the information you’ll ever have to send.
That’s all there is to it, I just sent the information they required and everything got unlocked instantly.
Okay so once you purchase a hosting package here’s how things will end up looking like on your home screen.
You have order services, including:
Followed by manage services, where you get:
Support and Customer Services, including:
Marketing Resources and Guides, including:
Reporting, including:
Account Settings, including:
Now, on the top left corner of the screen, click on Manage Services.
Then click on Manage Hosting or Order Hosting.
Here you’ll see your hosting options.
Since I purchased Startup Hosting, and I only purchased a single package of it, it’s showcased as “Startup Hosting (1/1)”.
Click on options followed by manage.
This is what is known as the My20i control panel.
It even has one-click installs on the bottom.
So, this is a lot to take in, and it can be a bit overwhelming at first, so let’s take an in-depth look at each and every one of these options individually.
Here you’ll have access to Edge Caching.
This is quite a unique feature, as it allows you to control how your content is delivered across the globe. The more content that is cached, the faster your website will be, regardless of the location of the visitors.
Followed by Web Optimization.
Web optimization allows you to automatically apply web performance best practices in order to optimize your website and in turn, improve the speed of your page.
Additionally, you have Block Visitors.
You can even block visitors by country, or by IP addresses, which is a neat feature to have.
Followed by Statistics.
The statistics tab allows you to monitor traffic to your site across the content delivery network, which showcases the bandwidth, hits, SSL hits, errors, and geographic distribution.
Now since I just set up my website, this table is empty. However, I’m sure that over time it will grow as my website grows.
In the web files tab, you get a wide assortment of features, let’s go through them one by one.
The file management tab lets you browse throughout all of your folders and files, allows you to upload files, scans for malware, and showcases disk usage reports.
As the name might imply, this lets you create and edit FTP accounts for your hosting packages.
Here you can create backups, restore backups, and even review previous restores.
This is a menu through which you can restore timeline backup snapshots.
20i hosting uses the StackCP Website Builder in order to start building your website.
Simply select the domain or website you want, and click on install.
Here you can select a template.
You’ll see this message.
And that’s about it. I prefer WordPress.
As the name implies, you can scan permissions through this menu.
That’s about it.
Now in the email tabs, you aren’t compromised in any way by not using cPanel, as it has a large assortment of all of the features you’d find there as well.
These include email accounts, email forwarders, catch-all forwarders, autoresponders, send-only addresses, receive-only addresses, junk mail filters, webmail, email summary, email migration, and DomainKeys (DKIM).
In Outlook, choose the File tab. Under Account Information, choose Add Account. Then, on the Auto Account Setup page, enter your name, email address, password, and then click Next. And after clicking next, click Finish, and you’re done.
This menu gives you access to a lot of useful web tools, and it honestly left me surprised, in a good way.
This lets you manage your databases through phpMyAdmin. 
You can create additional MySQL users that can access your databases here.
Here you can allow for remote MySQL access, as it is blocked by default for security reasons.
This is a simple menu that allows you to change the PHP versions.
Here you can manage your PHP configuration.
As the name implies, you can schedule tasks here.
You can create website redirects.
Here, a bot can crawl your website and generate an XML sitemap of pages that are accessible. It will obey all robots.txt restrictions.
This will allow you to create custom errors.
Here you can create domains, subdomains and manage the DNS.
Here you have access to a lot of security options.
This menu lets you manage SSH access to your workspace. You can use key-based authentication or a password with two-factor authentication.
Hotlink protection can prevent another websites from directly linking to your files.
Through this menu, you can manage and install all of your SSL/TLS certificates.
Here you can protect any directory on your website with basic HTTP authentication. When you visit a password-protected directory, your browser will prompt you for a username as well as password.
Directory indexing controls what happens when a request is made to a directory without a default index file.
Your website is automatically scanned every day, and any previous scans that have found signatures are shown here.
Here you have access to a wide array of stats.
This is managed by StackCP.
The same can be said about this feature as well, as yet again you’ll need to Sign in to StackCP.
When it comes to the access and error logs, they can be seen here.
In this menu, you’ll be fully able to review your bandwidth graphs.
You can install a wide range of apps through scrips, by using this feature.
As a test, let’s install WordPress.
Once you click on it, you’ll be able to select a domain and directory.
Click on “Install WordPress” and get yourself a coffee, as this will take a few minutes.
That’s all there is to their custom in-house built panel.
An important thing to note here is that most of their servers are located in the UK.
Obviously, testing it from a UK-based server, I saw excellent results with under 200ms loading, however, When we move to the US for example, can go up to 800ms. Google recommends 400ms, so it’s extremely decent. The page would load from 0.7 seconds up to 2.8 seconds depending on where it was loaded from. This could vary due to the differences in content though.
Pricing is consistent and easy to understand, and this is one of my favorite aspects of 20i hosting.
One thing that’s consistent throughout almost all packages is the fact that the first month is only £1.
This starts at £1 a month, and then it’s just £34.99 per month.
In terms of web hosting, you have three packages.
When it comes to WordPress hosting, you also have three packages.
These plans can get tricky, as you can customize everything. You have both the usual price and reseller price, depending on what you need.
Here you get three main packages in the standard spec.
As well as two more packages in the higher spec.
In terms of domain names, the pricing goes as followed:
On the support tab, you’ll see the most commonly asked questions, as well as customer services, system status, and feedback.
Let’s click on customer services.
Here you can contact customer services.
To test out their customer support, I’ll cancel my account and ask for a refund. Sure, it’s not a large amount, but someone might jump in with a high amount from the very start, so I need to ensure that everything works as advertised.
Click on hosting packages, select the domain, and select your reason.
You can also click on create a new custom support ticket.
Here you can describe everything.
Click on Create Ticket and that’s about it.
Overall, this was a simple and straightforward experience.
20i provides users with SSH Access, Hotlink Protection, SSL/TLS, Password Protection, Directory Indexing, and Malware Scan when it comes to security. But that’s not where it ends. You can also benefit from WordPress security plugins, SSL certificates, and DDoS protection.
As a user, you can protect your WordPress Admin login using security questions, two-factor authentication, strong password generators, and Limit Login attempts with StackProtect.
To protect your database, you can also use backups. 20i provides automated backups for its WordPress hosting users. Furthermore, customers can create backups on demand quickly and easily through the control panel in the 20i account. As for 20i Reseller users, they can set up timeline backups.
During April 2022, 20i Hosting:
During March 2022, 20i Hosting:
During February 2022, 20i Hosting:
During January 2022, 20i Hosting:
During December 2021, 20i Hosting:
During November 2021, 20i Hosting:
During October 2021, 20i Hosting:
During September 2021, 20i Hosting:
During August 2021, 20i Hosting:
During July 2021, 20i Hosting:
During June 2021, 20i Hosting:
During May 2021, 20i Hosting:
Overall, this is an excellent reselling hosting provider, and it shows that that is their main priority. As mentioned, you get discounts on just about everything if you decide to opt-in for the reseller plan, which is excellent. They incentivize you to become a reseller through competitive pricing, and that’s always a plus.
When it comes to the main hosting services themselves, as a user of this hosting provider you’re still getting quite a lot and can host your websites with ease. They offer competitive packages, hardware, and pricing, and it’s an excellent experience throughout. The Custom My20i Panel is a joy to use as well, and it shows that love and care went into its development.
Overall, I would recommend this specifically for people looking for reselling hosting providers, as well as newcomers just getting into the world of hosting that want to host their first blog.
| Plan Name | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|
| Reseller Hosting | Unlimited | Unlimited | – | AU$76.16 | Details |
The 30-day money-back guarantee starts on the day after you received the Acceptance Confirmation.
No, the money-back guarantee does not apply to Domain Registration Renewals, Private SSL Certificates, Virtual Nameservers and other “add-on” products, and Virtual Private Servers (VPS) and associated products.
Yes, once you cancel your subscription, 20i Hosting permanently deletes all the data in relation to the services you have cancelled.
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