FastComet Reviews and Expert Opinion

Based on 597 user review in 26 languages
9.7
SUPERB!

Customer score for FastComet

  • Reliability
    9.7 / 10
  • Pricing
    9.6 / 10
  • User Friendly
    9.7 / 10
  • Support
    9.8 / 10
  • Features
    9.7 / 10

Detailed Scores / Summary

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Melissa M
Trinidad and Tobago
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Exceptional Service

Service used: VPS - VPS Cloud 3
FastComet AGAIN has offered exceptional customer care, allowing me to overcome another crucial aspect of my website. As usual, their service is prompt, definitely helpful and they are very understanding.

I am always comfortable...Read More
CRAIG MACKAY
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Excellent hosting & support!

Service used: Shared - ScaleRight
Moved from GoDaddy
I started with the basic shared hosting for wordpress, but have since upgraded and moved over several other sites of mine. Support and hosting has been first class! VERY helpful support. Many great staff, most recently Yordan has ...Read More
Kimm Hunt
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6
NEW

Responsive help desk; excellent service

Service used: Website Builder
I knew next-to-nothing about creating and maintaining a website when I bought FastComet hosting. I still don't know much, but I do have a pretty decent, functioning website that I'm improving all the time. The tools, tutorials and...Read More
Ryan Toland
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6
NEW

Excellent service.

Service used: VPS - VPS Cloud 3
Response times and quality are excellent, Irina was very helpful, and capable of dealing with my request in a timely and professional manner. Well recommend.
Eric Schad
New Zealand
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Great Customer Service

Service used: Shared - ScaleRight
I'm a newbie to domains and website, etc. and don't know most of the jargon. Thankfully, Irina, Emma, Daniel, and Vitaly were able to get me up to speed, transfer my website, and transfer my domain name quickly and easily. I really appreciate all their hard work and easy-to-follow instructions.
Sara Lina
Morocco
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

One of the best hosting provider!!

Service used: Shared - ScaleRight
I was assisted by Yordan G. from the technical support team, and he did a very good Job. Very professional!!! I'm impressed by their support team, and happy to be using them as my hosting provider!!!
Chris Steiner
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
9.2
NEW

Awesome service

Service used: Shared - ScaleRight
So I know this is just another review for you to gloss over, but seriously, I have been very impressed with the service that Fast Comet has shown. Yesterday I had some domain and WordPress issues to solve, Irina and Yordan G fixed...Read More
Mohamed Safa
Sri Lanka
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Great Price and Exceptional Support

Service used: Shared - ScaleRight
Great service by fast comet, reliable and trust worthy and thank you Irina Chukwuma for helping out setting up ssl and installing wp and my template as well.
Awesome Support and happy to be part of fast comet.

Typical FastComet Prices

Service Monthly Price Range
Shared Hosting AU$4.15 - AU$14.01 3 plans
VPS AU$84.40 - AU$197.04 4 plans
Dedicated Server AU$195.70 - AU$589.91 4 plans
Cloud Hosting AU$84.40 - AU$197.04 4 plans
The Services & Prices are taken from www.fastcomet.com

FastComet Expert Review 2019

Written by: Ilya Hazanov

FastComet Rating

  • Reliability
    9.5 / 10
  • Pricing
    10 / 10
  • User Friendly
    9.5 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9.6
Rated by Ilya Hazanov

Expert Overview

Quality Hosting Provider

FastComet is an experienced web-based hosting company, which was established in San Francisco. It offers all types of high quality hosting solutions, from shared hosting and dedicated servers to domain management systems. For a little less than a decade now, FastComet has proven to be a decent competitor and one of the most trustworthy companies in the business, with many satisfied customers, both private and public.
With servers in the United States, United Kingdom, The Netherlands, Germany, Japan, and Singapore they are nicely covered, and compared to just a few years ago, FastComet is showing a lot of improvements as well.

Uptime & Reliability

Stable Hosting & 99.9% Uptime Guarantee

Like many other providers, FastComet promises excellent performance and uninterrupted uptime for your website. And fortunately, after running the needed tests, this turned out to be true. While the speed eventually got a bit slower over time, which is far from perfect, there were no other noticeable problems. FastComet’s server didn’t fall, not even once, and this is not something that you see very often.
The good results are backed up with their 24/7 human monitoring, to improve performance and make sure they prevent any possible technical issues from happening. Their developers’ team perform daily and weekly backups on secure servers in order to enhance security and privacy.
So in terms of reliability, the overall performance is satisfying. In case of an unexpected problem, with FastComet you can restore everything from a point-in-time recovery snapshot, an option for which you don’t have to pay.

Features

Lots of Services

Unique, satisfying and interesting. This is how the features of FastComet can and should be described. As was mentioned before, they have servers in 7 locations around the world, providing them with a full coverage and a rich customers’ base with clients from 70 countries worldwide. And, considering everything, this comes as no surprise. The provider is going global, and FastComet might come close to being one of the most popular and most used hosting companies in the industry.
You can choose between web hosting, cloud VPS hosting, dedicated server, and open-source hosting. Depending on how much you are willing to pay, or the amount of space and storage you are looking for, you can simply choose one of their three website plans.
All plans include and support SSD storage, free CloudFlare CDN, SSL, Anti-Malware protection, unlimited email and FTP accounts, over 240 free website templates and free tutorials, cPanel, an auto installer, etc. If you combine all of this with their prices, it’s definitely a fair deal.
Needless to say, they get a 10/10.

Support

Fast Tech Support

If you are facing any kind of problems or have questions regarding FastComet, you can contact them in three ways: via phone, live chat, or tickets. However, their support is probably the one thing that won’t completely surpass your expectations.
Even though the service wasn’t top-notch, all three ways of communicating are quite helpful. The phone was primarily the best option, because you get to talk to an experienced technician, but unfortunately, it didn’t always work. If you decide on the ticket support system, you will wait no more than a half an hour. This is quite good and useful, even for emergencies, as their responses are always detailed, straight to the point and very helpful. The last option is the live chat. The good thing is that it works all the time, 24/7. The bad thing is that you won’t always get the answer you need. Even though the chat representatives respond almost immediately (at least at the beginning of the conversation), they are not that helpful simply because they lack proper knowledge.
Overall, if you need immediate help with something more complicated, try the phone or the ticketing service, and for simpler questions, the live chat is always at your service.

Pricing

Competitive Hosting Plans

Needless to say, even though the prices have dropped over the years, FastComet is still not the cheapest web hosting provider. Although the prices they show listed on their three price plans are relatively low, when you continue with the payment you will see that for some options (the one-month subscription) you need to pay extra. Although this was disappointing it’s not something unusual, as you can see it in many other companies.
Their cheapest plan is the SmartPlan that costs $2.95 per month, but as expected it has the lowest set of features as well as the lowest SSD space of only 15GB. The second one is ScaleRight and it comes at the price of $5.95 per month. As it says on their website, it’s “the right solution that supports and drives your website growth”, as it offers more advanced features and 25GB space. The last one is SpeedUp. The price that you have to pay in order to get, not just advanced settings and more space, but a Rocket Booster as well, is just below $10 per month.
The best thing about FastComet is that in case you are not satisfied with their service, they also included a money-back guarantee, and it lasts 45 days no matter which price plan you choose.

User Friendly

Extremely Easy to Work With

Using FastComet can’t be simpler. They did an excellent job when it comes to simplicity. The panel is very easy to use, even for their users that are barely starting out. It’s understandable and easy to navigate, which is a great advantage.
Also, one of the better features of this web hosting provider is that, for a few years now, they have a fully responsive client area, meaning that they are mobile friendly. This means that you can run your website even from your mobile phone.

Summary

Good Hosting

All in all, if you are looking for a decent and trustworthy web hosting company, this is the right choice for you. It showed an amazing performance, it has many features and it’s easy to navigate. With a few adjustments in terms of price or customer service, FastComet can rise high in this industry and compete with the best players in the game. For now, it might be just what you needed.

Pros:

  • 24/7 Tech Support
  • 99.98% Uptime Guarantee
  • 45 Day Money Back Guarantee
  • Extensive Self-Help Information

Cons:

  • $19.95 Setup Fee for Monthly Accounts
Read the full expert review Visit FastComet See plans & pricing

FastComet Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
15 GB Unlimited AU$4.15 9.5
25 GB Unlimited AU$8.38 9.7
35 GB Unlimited AU$14.01 9.3

VPS Hosting Plans

Plan Name Space RAM OS Price Score
50 GB 2 GB AU$84.40 9.4
80 GB 4 GB AU$98.48 9.9
160 GB 8 GB AU$126.64 9.9
320 GB 16 GB AU$197.04 9.5

Dedicated Server Plans

Plan Name Space RAM OS Price Score
160 GB 8 GB AU$195.70 9.8
320 GB 16 GB AU$252.01 10
640 GB 32 GB AU$364.65 9.7
1.25 TB 64 GB AU$589.91 9.7

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
50 GB 2 GB 2 TB AU$84.40 9.7
80 GB 4 GB 4 TB AU$98.48 10
160 GB 8 GB 5 TB AU$126.64 9.7
320 GB 16 GB 6 TB AU$197.04 10
A Free Domain is included when purchasing any hosting service from FastComet
Submit a FastComet Coupon

A few words from FastComet

Your website is slow and unsecured. We can fix it. Utilizing SSD-only storage for files and databases storage and providing Global CDN access, FastComet focuses on achieving just-a-second load time for your website content.

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