GoDaddy Reviews and Expert Opinion

Based on 147 reviews in 10 languages
3.7
POOR

Customer score for GoDaddy

  • Reliability
    3.7 / 10
  • Pricing
    4.2 / 10
  • User Friendly
    3.7 / 10
  • Support
    3.4 / 10
  • Features
    3.7 / 10

Detailed Scores / Summary

Reply to {{name}}

This is just for security measures, your email will not be used or published.

Share this review

Latest positive/negative reviews

Dr Shivani Sachdev Gour, Websites Hosting for 4 Domain

GoDaddy - A trusted name for domain booking and hosting services in India. I have never seen any service provider in who can provide us much affordable and frequent support services as GoDaddy.

Recently I have hosted and regist... Read More
Dr Shivani Sachdev Gour

Published on Sep. 14, 2017
  • Reliability 10
  • Pricing 6.0
  • User Friendly 10
  • Support 10
  • Features 10

Two logins Two accounts

There are two ways to log in to your account with a ID & password or with Face book. THEY ARE NOT CONNECTED So I unknown to me... Read More
Lois Erbland

Published on Jun. 16, 2018
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0

Write a Review on GoDaddy

Click here to upload a file
Remove screenshot
+ Add a screenshot
Submit Review Every review is being checked by our team.
If found proper & real it will be posted in up to 48 hours.
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Lois Erbland
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Two logins Two accounts

Service used: Shared
There are two ways to log in to your account with a ID & password or with Face book. THEY ARE NOT CONNECTED So I unknown to me I had two accounts. Recently paid for a package but needed to redo my site for cell phones etc. Com...Read More
Tara Mapes
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

BYE DADDY!

Service used: Shared - Enterprise
I write this as I sit on hold now, closing in on AN HOUR, after being transferred between departments likely filled with people who simply don't care. But alas, this isn't the first time I've gone through this terrible experience....Read More
John Lee Hooker
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Substandered provider

Service used: Shared - Economy
Can you give no stars? My account got hacked by my former partner and I could not access it. Support was no help. I had to go to my credit card company who, thankfully, stopped my auto charges. Support was not only NO help, but ra...Read More
Oli Gerber
Switzerland
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
4.0
NEW

Shared Hosting and Support: Bad

Service used: Shared - Ultimate
Very bad support system. The supporters would like to help I really could hear that, but either they are just limited by their system or they are not supporting certain support requests like: How do I set up my cronjob? Which actu...Read More
Jasmin ali
United Arab Emirates
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Worst hosting & customer support

Service used: Shared - Premium
I have been using GoDaddy for 3 yrs. Over 3 year, many times I've experienced server errors in my websites, Whenever I contacted customer care for resolving the issues, they ask me to upgrade my hosting plan. I upgraded to high-en...Read More
user avatar
John Lee
I agree. The customer service was horrid. My account got hacked by a former partner and they wouldn't help me at all. I had to finally deal with my credit card company who, thankfully, stopped the on-going payments to my account I...Read More
Doni Adas
United States
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 8.0
5.2

f****ed my business

Service used: Shared - Prime
Been a client for 16 years, they never told me that they do not care about google nor adwords (so like what's the point?).
Moved, tryed to port over my godaddy biz (dog training). Google disallowed because of core software proble...Read More
Violin Ivanov
Bulgaria
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.2

Their hosting is TERRIBLE

Service used: Shared - Deluxe
Moved from Superhosting.BG
I made a mistake of purchasing a hosting from them 2 years ago. I couldn't have regretted it more. Speed was terrible even if accessed from the States. I use them only to buy domains because they have good discounts. Their control...Read More
Vibhu Sogi
India
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.2

Disabled Authentication on cpanel hosting

Service used: Shared
I purchased cpanel hosting for a sole purpose of using email, I shortly discovered that my emails are going in spam and I should deploy DKIM authentication into my mx records. Then I came to know that there is no such option calle...Read More
user avatar
Fayaz Ahmed
Try Fliphoster.com Best Hosting Ever.
Finn H.
United States
  • Reliability 6.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
3.6

This company is horrible!!!!

Service used: Shared - Deluxe
This company sent form emails stating I needed to update my credit card for my auto renew. I updated the card and received three more emails stating the same thing. They were computer generated form emails which I assumed were jus...Read More

Typical GoDaddy Prices

Service Monthly Price Range
Shared Hosting AU$5.39 - AU$54.03 6 plans
VPS AU$27.01 - AU$67.55 8 plans
Dedicated Server AU$108.08 - AU$243.20 8 plans
Cloud Hosting AU$6.76 - AU$108.10 5 plans
SSL AU$82.41 - AU$254.01 3 plans
The Services & Prices are taken from www.godaddy.com

GoDaddy Expert Review 2018

Written by: Marin Dujic

GoDaddy Rating

  • Reliability
    8.9 / 10
  • Pricing
    8 / 10
  • User Friendly
    5 / 10
  • Support
    3.5 / 10
  • Features
    3 / 10
5.7
Rated by Marin Dujic

Go Daddy: Everything You Need

Go Daddy is currently the most popular web host after making a name for itself by spending a fortune on annual Superbowl ads. The benefit of being such a hit is that Go Daddy has to cater to so many different needs that you have a huge variety of options immediately at hand. However, there are caps to many of those features, so you can get a taste of whatever you need, but you may have to pony up more dough if your appetite isn’t satiated. Not only is GoDaddy’s pricing is great, but the company.also delivers to experienced webmasters with a nice set of useful tools at hand. Its e-commerce options are especially robust and convenient, making growing your business with this host possible and simple

Uptime & Reliability

Compare
8.9

Reliable, with Solid Uptime

GoDaddy prides itself on 99.9% uptime, and our tests and others confirm that they keep their promise. It’s a really solid web host, so you can rest assured knowing that your site is available 24/7 basically any day of the year. One reason for the reliability is that GoDaddy includes with its basic plan site scanner and virus protection, which keeps your site clean and bug-free. GoDaddy also boasts Website Accelerator, which aids you in getting your site on a Content Delivery Network, ultimately making your site run faster and cutting page loading times.

Features

Compare
3

Feature Description
BandwidthUnlimited bandwidth is allowed, even on the basic plan.
Disk SpaceThe basic plan includes 10 GB, but there is an unlimited option in the highest-priced tier.
Website BuilderGoDaddy doesn’t use another company’s website builder; they created their own. You get a 5-page website created in less than a minute for free. If you want to tweak it and add extra pages, that’s perfectly fine, but it’ll cost you.
Email AccountsEmail is limited at all levels, and the basic package limits you to 100 email addresses with 100MB storage. At the top tier is the allowance of 1,000 email addresses with 1 GB of storage. Email accounts are limited at all levels: 100 addresses/100 MB storage for Economy, 500/500 for Deluxe, 1000/1 GB for Ultimate.
Shopping CartsMultiple e-commerce solutions are available, including osCommerce, ZenCart and Pinnacle Cart.
StatsFor statistics, Analog is available, and for interface, Report Magic is available.
MySQL DatabaseIn terms of MySQL Databases, an unlimited number are allowed, but there is a 1 GB cap on each.
FTP AccountsEach account is allowed 50 FTP users, and there may be a limitation of 1 account. If that will be an issue, talk to support to see if you would have that cap.
Multiple DomainsUnlimited external domains are allowed, but the basic plan limits a user to 25 subdomains and one website. At the top tier, a user is allowed unlimited websites, but is limited to 400 subdomains.

Support

Compare
3.5

Superb Tutorials

GoDaddy has 24/7 support offered through email, phone, or the online ticket system; however, if you like live chat, you’re out of luck. On the bright side, self-taught customers can take advantage of the great tutorials on the site. To make new users especially comfortable, you get a free month of Concierge service, which is more speedy phone service. It appears that the Concierge service must be the way to go, though, since waiting times for calls are long.

Pricing

Compare
8

Economical Pricing, Short Contracts Offered

GoDaddy has been such a hit because of its economically priced basic package. That being said, you can get even nicer discounts with one year, two year, or three year packages.--keep an eye on seasonal discounts, too. One unique feature is the chance to sign on for just one month. If commitment scares you, this is a good way to test the water, try out the support team, and see if this is the right web host for you.

User Friendly

Compare
5

Organized and Easy

One benefit of being the biggest web host in America is that they figured out how to organize their offerings, resulting in an easy-to-use interface. Every part of the website – the control panel, support area, and even the site builder – has clear directions and are organized in a way that simply makes sense. The problem is that there are so many products to choose from that it’s overwhelming. The volume of add-ons available through GoDaddy is incredible;, the higher-priced packages come with some incredible tools to build your internet presence and business. While the options for add-ons are plentiful, you have limited room to work within the features themselves (fonts, templates, running scripts, etc.)

Summary

With GoDaddy, you have plenty of room to grow as a business. You can rely on great uptime and more features than you can shake a stick at, and a stellar price to boot.  Keep in mind, however, that the features that accompany low-priced packages are limited in their performance. Pros           

  • Clear Pricing
  • Great 24/7 Support
  • Unlimited Bandwidth

Cons

  • No Live Chat
  • Very Limited Features
  • First-time users may get confused
  • Poor customer service
  • Difficulty migrating from other hosts
Read the full expert review Visit GoDaddy See plans & pricing

GoDaddy Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
100 GB Unlimited Unlimited AU$5.39
Unlimited Unlimited Unlimited AU$6.74
Unlimited Unlimited Unlimited AU$10.80
60 GB Unlimited Unlimited AU$27.01
120 GB Unlimited Unlimited AU$40.52
240 GB Unlimited Unlimited AU$54.03

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
40 GB - 1 GB AU$27.01
60 GB - 2 GB AU$31.06
120 GB - 4 GB AU$40.52
240 GB - 8 GB AU$54.03
40 GB - 2 GB AU$40.52
90 GB - 3 GB AU$47.28
120 GB - 4 GB AU$54.03
240 GB - 8 GB AU$67.55

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
1000 GB 4 x 3.10GHz 4 GB AU$108.08
1.5 TB 4 x 3.10GHz 8 GB AU$162.13
2 TB 4 x 3.10GHz 16 GB AU$189.16
2 TB 4 x 3.10GHz 32 GB AU$202.67
1000 GB 4 x 3.10GHz 4 GB AU$148.62
1.5 TB 4 x 3.10GHz 8 GB AU$202.67
2 TB 4 x 3.10GHz 16 GB AU$229.69
2 TB 4 x 3.10GHz 32 GB AU$243.20

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
20 GB 1 core 512 MB Unlimited AU$6.76
30 GB 1 core 1 GB Unlimited AU$13.51
40 GB 2 cores 2 GB Unlimited AU$27.02
60 GB 2 cores 4 GB Unlimited AU$54.05
80 GB 4 cores 8 GB Unlimited AU$108.10

SSL Plans

Plan Name Features Warranty Price
Standard SSL DV
Best for blogs and social websites
Validates domain ownership
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
AU$13,512.04 AU$82.41
Deluxe SSL OV
Best for businesses and organizations
Validates domain ownership and organization
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
AU$337,801.00 AU$122.95
Premium SSL EV
Best for eCommerce websites
Validates domain ownership and highest level of organization authentication
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
AU$1,351,204.00 AU$254.01
A Free Domain is included when purchasing any hosting service from GoDaddy
Submit a GoDaddy Coupon

Server Locations

United States India
Refund & Cancellation Policy

  • You may request a refund within 45 days of purchase for annual plans.
  • You may request a refund within 48 hours of purchase for monthly plans.
  • After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.

    • In no event will you be eligible for more than one refund for the same product

See the complete and updated policy by GoDaddy: http://support.godaddy.com/help/article/8849/refund-policy

GoDaddy doesn't suit your needs?

Check Similar Hosting Companies:
161 reviews
From AU$3.85 / month
314 reviews
From AU$1.35 / month
113 reviews
From AU$13.51 / month

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now