GoDaddy Reviews and Expert Opinion

Based on 228 user review in 10 languages
3.5
POOR

Customer score for GoDaddy

  • Reliability
    3.5 / 10
  • Pricing
    3.9 / 10
  • User Friendly
    3.5 / 10
  • Support
    3.1 / 10
  • Features
    3.5 / 10

Detailed Scores / Summary

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Florida Website Guy
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

The worst WordPress hosting - do not use. Long time customer and it has gotten so bad.

Service used: Shared - Ultimate
Been a customer of GD for over 15 years. Over the past year the WordPress hosting (and "support" if you can call it that) have gotten so bad. It seems GD is actually causing sites and files to fail on purpose... and then when you ...Read More
Been a customer of GD for over 15 years. Over the past year the WordPress hosting (and "support" if you can call it that) have gotten so bad. It seems GD is actually causing sites and files to fail on purpose... and then when you ...Read More
Rabeel Dennis
Pakistan
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Non Technical Support and Pay

Service used: Shared - Ultimate
So, it was on 27th April 2019 when my site was crashed during updating the wordpress. I immidiately delete the old wordpress files and database and installed from the scratch. but still when i tried to update wordpress it kept on ...Read More
Randy Timmons
United States
  • Reliability10
  • Pricing2
  • User Friendly4
  • Support2
  • Features4
4.4
NEW

Anything For a Sale!

Service used: Shared - Deluxe
Its a Monday morning 8:30 am meetings scheduled etc. GoDaddy has hosted our website for many years, SSL certificates etc. I receive a call first thing from a young lady at GoDaddy, I asked her if this was an important call she sai...Read More
suresh yarram
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Worst customer support ever in my whole life

Service used: Shared
I took two email on my domain name. Those are not working for two weeks. After two weeks I called them and asked the reason why those are not working. They said they need a fucking propagation time 24-48 hours. It's been I called ...Read More
James Cook
United States
  • Reliability10
  • Pricing4
  • User Friendly6
  • Support2
  • Features4
5.2

Sales over Support

Service used: Shared - Ultimate
I've had a number of domains registered with GoDaddy for nearly 20 years. The tech support was terrific much of that time.

This week we decided that we needed to get the email on two of our domains to synchronize between our de...Read More

Typical GoDaddy Prices

Service Monthly Price Range
Shared Hosting AU$5.77 - AU$57.86 6 plans
VPS AU$28.92 - AU$72.33 8 plans
Dedicated Server AU$115.74 - AU$260.42 8 plans
Cloud Hosting AU$7.23 - AU$115.75 5 plans
SSL AU$88.24 - AU$272.00 3 plans
The Services & Prices are taken from www.godaddy.com

GoDaddy Expert Review 2019

Written by: Marin Dujic

GoDaddy Rating

  • Reliability
    8.9 / 10
  • Pricing
    8 / 10
  • User Friendly
    5 / 10
  • Support
    3.5 / 10
  • Features
    3 / 10
5.7
Rated by Marin Dujic

GoDaddy Expert Review

In the more than 20 years since it launched, GoDaddy has morphed into a web hosting empire with approximately 17 million global users. Renowned for their celebrity-studded marketing efforts, we set out to discover whether GoDaddy lives up to its own buzz. Our verdict, after subjecting the web hosting giant to months of testing, is that GoDaddy does in fact deliver on its promises.

GoDaddy rests on the affordable end of the web hosting spectrum, and an intuitive interface, abundance of features and well-rounded support make it easy to set up and manage your website. We also learned that despite its popularity, GoDaddy manages to consistently provide above average industry uptimes and load times.

We methodologically tested GoDaddy over a period of several months to get a clear picture of its day-to-day functionality. Read our expert analysis then head over to our users’ reviews to get a comprehensive view of this hosting heavyweight.

Pros and Cons

Pros:

  • Speedy load times and consistent uptimes contribute to higher SEO listings and generate positive sentiment towards your brand.
  • Get a real feel for the service and its compatibility with your needs through their unique 1-month plan.
  • Choose the best package for you with the help of GoDaddy’s clear compare-and-contrast tables.
  • Easily set up your WordPress website with GoDaddy’s pre-built sites and drag-and-drop page editor.
  • Resolve emerging issues with friendly staff that’s available 24/7 via live chat, email, phone, and ticketing.
  • Get your website up and running quickly with unmetered bandwidth and unlimited storage space.
  • Keep your website secure with fraud, virus, email and spam protection. Let your customers know how safe they are on your site with an SSL certificate.

Cons:

  • Customer support waits can be long, and the quality of the support varies by region.
  • Although they offer great discounts and free features at signup, tend to be higher for renewals.
  • The wealth of features can confuse first-time users.

Pricing and Payment Methods

GoDaddy is notorious for its sometimes-provocative Super Bowl ads, but the company is just as well-known for its affordable web hosting packages. Even the company’s basic WordPress plans offer plenty of features: starting at $4.99 a month, users get a single website, 10GB of webspace and automatic WordPress updates. Customers that purchase an annual basic plan receive bonus features like a free domain and Microsoft Office 365.

The next tier, Deluxe, starts at $7.99 monthly and includes premium products such as a 1-click staging site and an SEO visibility guide. Finally, customers with more traffic-intense needs can opt for Pro 5+. Starting at $24.99 a month, you get up to 50 websites, auto-backup and restore up to 90 days and more. If you need something more tailored to your needs, you can choose from GoDaddy’s VPS and Dedicated server plans. The company’s plans are not the most affordable, but they still provide excellent value for your dollars when you consider the many features included in your hosting plan.

GoDaddy’s well-priced plans and features are worth the hype. Beginners can get their site off the ground in minutes with GoDaddy’s site builder, while more advanced plans let you easily customize your website’s backend.

Ease of Use

It’s always frustrating to deal with hosting services that seem to make you work for any progress, so GoDaddy’s intuitive interface was a welcome sight. Both beginners and more advanced users can benefit from GoDaddy’s straightforward setup. Newcomers can migrate their WordPress website and integrate CMS with 1-click or create a website incredibly quickly with the platform’s built-in tool.

GoDaddy is just as popular with advanced users, and we can see why. We were impressed with the level of backend customization available through the company’s easy-to-navigate cPanel. The ability to choose your PHP version based on your website, 1-click installations of over 150 free apps, and 2 different analytics tools are just some of the ways that developers can easily use GoDaddy web hosting to fine-tune their websites.

Load Times and Reliability

Before we started testing, we thought that the sheer volume of users subscribed to GoDaddy could negatively impact its uptimes and load times. We are happy to report that this was not the case. After months of rigorous testing, we found that GoDaddy has a nearly perfect uptime average of 99.99%, making it one of the most reliable hosting services.

The company also goes to great lengths to keep their load times fast, using CloudFlare CDN and enhanced SSD drives for better speeds. At 0.215s, GoDaddy’s load times are within the top 25% of the market.

Features

Whether you need very basic or heavy-duty hosting services, GoDaddy’s plans offer great value. Their free site builder, along with over 150 1-click integrations for CMS, workflow and online payment processing helps you set up a fully-functional website with ease.

Even though cPanel is packed with different tools, you can easily get started as a beginner by keeping to the basic features, and following GoDaddy’s recommendations for a smooth setup and maintenance. Certain features that other services offer for free, such as SSL certificates, are only available as an upgrade or as part of more advanced plans. Regardless, the basic plan features enough tools to create an appealing and highly functional website.

We were similarly happy with the more complex features that were available with even the most basic plans. IT teams can construct Git repositories or play around with different website configurations before launch with 1-click staging sites. GoDaddy also puts a premium on safety, and every account is equipped with a wide range of security provisions, from password and email security to 24/7 network monitoring, DDoS protection and more.

Customer Support

Overall, we found the GoDaddy support team to be gracious and helpful each time we contacted them. The company has multiple 24/7 support channels, including live chat, email, phone, and an online ticketing system. We were also impressed with the community resources available on GoDaddy’s website and by the quality of their video tutorials.

That said, because GoDaddy is dealing with a high volume of customers, wait times can be long during peak hours. Moreover, although the agents we spoke to were pleasant and knowledgeable, it’s possible that GoDaddy customer service experience differs greatly depending on your region.

GoDaddy User Reviews

Our GoDaddy expert review is based on our technical expertise, and we test certain metrics to determine how companies rank against their competitors. For a 360-degree view of GoDaddy, check out our GoDaddy user reviews to find out what regular customers think about the company.

Conclusion

Our expert review found that GoDaddy is popular with good reason. Well-priced plans brimming with features provide opportunities for customers, whether they’re launching their first website or their 30th. Beginners can start off with barely any web knowledge using the service’s built-in web builder, then utilize GoDaddy’s extensive knowledge base and support system to gain expertise and implement more advanced features.

While GoDaddy offers clarity to the technologically-challenged, webmasters and companies with dedicated IT departments also benefit from high levels of back-end customizations. 1-click staging sites, advanced SEO guidance, and 150 free integrations really let developers create a back-end that best suits their needs and preferences. As a reliable and affordable hosting service, GoDaddy is a good choice for users of any and every web background.

Read the full expert review Visit GoDaddy See plans & pricing

GoDaddy Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
100 GB Unlimited AU$5.77 3.4
Unlimited Unlimited AU$7.22 3.3
Unlimited Unlimited AU$11.56 3.4
60 GB Unlimited AU$28.92 5.2
120 GB Unlimited AU$43.39 2.5
240 GB Unlimited AU$57.86 2.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
40 GB 1 GB AU$28.92 3.5
60 GB 2 GB AU$33.26 4.8
120 GB 4 GB AU$43.39 2.3
240 GB 8 GB AU$57.86 2.0
40 GB 2 GB AU$43.39 3.5
90 GB 3 GB AU$50.63 3.5
120 GB 4 GB AU$57.86 3.5
240 GB 8 GB AU$72.33 3.5

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1000 GB 4 GB AU$115.74 3.5
1.5 TB 8 GB AU$173.61 3.5
1.95 TB 16 GB AU$202.55 2.0
1.95 TB 32 GB AU$217.02 2.0
1000 GB 4 GB AU$159.14 3.5
1.5 TB 8 GB AU$217.02 3.5
1.95 TB 16 GB AU$245.95 3.5
1.95 TB 32 GB AU$260.42 2.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 512 MB Unlimited AU$7.23 3.5
30 GB 1 GB Unlimited AU$14.47 3.5
40 GB 2 GB Unlimited AU$28.94 3.5
60 GB 4 GB Unlimited AU$57.88 3.5
80 GB 8 GB Unlimited AU$115.75 3.5

SSL Plans

Plan Name Features Warranty Price Score
Standard SSL DV
Best for blogs and social websites
Validates domain ownership
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
AU$14,468.75 AU$88.24 4.0
Deluxe SSL OV
Best for businesses and organizations
Validates domain ownership and organization
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
AU$361,718.75 AU$131.65 3.5
Premium SSL EV
Best for eCommerce websites
Validates domain ownership and highest level of organization authentication
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
AU$1,446,875.00 AU$272.00 3.5
A Free Domain is included when purchasing any hosting service from GoDaddy
Submit a GoDaddy Coupon

Server Locations

United States India
Refund & Cancellation Policy

  • You may request a refund within 45 days of purchase for annual plans.
  • You may request a refund within 48 hours of purchase for monthly plans.
  • After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.

    • In no event will you be eligible for more than one refund for the same product

See the complete and updated policy by GoDaddy: http://support.godaddy.com/help/article/8849/refund-policy

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