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GreenGeeks Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting AU$3.71 - AU$13.35
VPS AU$59.59 - AU$164.01
Dedicated Server AU$252.09 - AU$654.85
Resellers AU$29.76 - AU$52.13


99.9% Uptime

Data Centers

GreenGeeks Awards

Jeanne Wilmot

Pinned Review

Jeanne Wilmot,
The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the domains for clients more easily. Would be nice to ...Read Morebe able to invoice clients directly from the reseller account or at least have multiple credit cards for payments from clients. The free SSL is great considering how much others charge. But it is a nuisance to constantly have to regenerate the certifications. This is the 4th hosting provider I have used in 5 years. So far have stayed the longest with them. After the big name ones, this customer service is a dream come true.Less
Diaaeldeen Elmasry
Diaaeldeen Elmasry from Saudi Arabia,

Beware of the deceiving "unlimited" capacity, it is not unlimited as it seems!

I'm their customer for more than 10 years. They announce "unlimited" email capacity to attract customers and after few years they start troubling you with TOS violation. The silly thing that, they need us to remove emails older th...Read Morean 30 days! This is really rediculous.
We decided to move to another hosting company, although we regret it because they have a really good customer service. But, as a company, we need flexibility in email storage capacity to at least 6 months, to be able to access emails from multiple devices
Kelly Harrison
Kelly Harrison from United Kingdom,

Autorenew at high cost

Got a reasonable deal on 3yr hosting but then cost jumped to$16/mo for 3yr at nearly $600. I told support I'd be leaving, moved companies but I was still charged. I complained loudly, got a refund for all but one month... even th...Read Moreough I never renewed and left before the end of my contract. I guess getting screwed or off $16 is better than 600 but the whole affair has me angry. Read other reviews and see how hard it is to block autorenew and get out early. I'd even put a block on your credit card or change CC numbers.Less
Daniel Spratt
Daniel Spratt from United States,

Got ambushed with Christmas Day renewal

Had been hosting 2 domains with them for 3 years. Auto renewed my plan for 4x original price on CHRISTMAS DAY. No phone call prior, just and email that got buried in spam 14 days before. Customer retention and service refuses to w...Read Moreork with me. Would not give them another dime. All future business will be taken elsewhere. Avoid.Less
Nicola Dean
Nicola Dean from Canada,

Not user friendly and customer service was zero help!

They are supposed to be hosting my websites. My websites have not worked properly since migrating from my previous provider. Links are broken and I am unable to get them to work. Very user unfriendly. Don’t waste your time or money. Customer service sucks.
Jonathan Howard
Jonathan Howard from United States,

Fraudulent Billing and Renewal Billing Practices

This company (which provides very average and normal service) engages in dishonest and deceptive billing tactics. Two years in a row I was billed incorrectly. This year - I cancelled - using their very complicated method and the...Read Morey still charged me. I am disputing and filing complaints with the State.

Everyone should know they are a terrible company with terrible customer service. I recommend staying away.
damian hidalgo
damian hidalgo,
engages in dishonest tactics] not showing important details upfront or hiding terms of use, i feel as if i just got ripped off. im very disappointed. I dont recommend this service specially if you are a begginner amd dont want t...Read Moreo waste time in asking lots of questions.The way they trick before and after sales and in the setup process makes you hate them after payment for not being transparent.i asked for a refund after 15 hours and is a nightmare.Less
Jeanne Wilmot
Jeanne Wilmot from France,

Love them

The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the domains for clients more easily. Would be nice to be able to invoice clients dir...Read Moreectly from the reseller account or at least have multiple credit cards for payments from clients. The free SSL is great considering how much others charge. But it is a nuisance to constantly have to regenerate the certifications. This is the 4th hosting provider I have used in 5 years. So far have stayed the longest with them. After the big name ones, this customer service is a dream come true.Less
TYLER MCPHAIL from United States,

Beware, They are Scammers

The worst customer service, there is no refund window when you renew, and they have hidden ToS that you do not have access to unless you ask them or you have a question and they just pop it out of nowhere. They are extremely shady...Read More. I do not recommend them. I can not wait til I can get away from them and move to someone else.Less
Dan Dan
Dan Dan from Australia,

Worst Cutomer Experience ever

I was referred to greengeeks as highly recommended, spoke with the sale person about transferring and a bunch of other questions answered them really well, i was very impressed about the price and the unlimited server space, but t...Read Morehat's when everything went pair shaped and took a turn for the worst very quickly. As part of the service there was a free cpanel migration, i was getting emails from the migration tea, towards the end of the night 10pm est time saying the cpanel size is too big bal bla bla so i had to remove parts of the website just for the migration team to be able to start the process around midnight they started to send email stating that it was complete etc. then for some reason i get an automated email saying congratulations on starting your new account the team decided to move the registered account to another domain i stayed up until 1am responding to late emails trying to figure out why they would do that. woke up at 5am from email saying that the process is now complete your server is up and running you just need to update the nameservers, why would i need to do that when they were already propagated from the previous day. Long story short the unlimited disk space was actually limited and there was no room on the server even to upload a html file of 1kb, but the server migration team said that it was and SSL issue so i then spoke to support about my frustration and they said no worries sir i will sort it out, they came back to me saying they can't find my index file to my account i then told them it is because you can create a html file because there is no server space on my unlimited account so from 6am until 9am i called them up from Australia asking to speak with management, got an email at 9:20am saying that there QA department will contact me for a solution it is 2pm now, still no word only just to inform me that they have escalated the matter. ohh by the way my cpanel account was only 30 gig so a 30 gig in a unlimited server space account is the limit they should clearly state unlimited mean (28gb space) so in conclusion very bad customers experience with no solution my website is still not loading and false advertising for a unlimited server space. I strongly advise to go with a provider in your own country or a company that actually cares about their customers, just pay a little extra for that customer service, i guess you get what you pay for that is the old expression.Less

Expert Review

Delight Johnson
Delight Johnson
Hosting Expert

As a hosting expert and website owner, I came across GreenGeeks and I decided to take a closer look to understand what makes it unique. In this data-backed article, you’ll see my honest thoughts on the host’s performance, features, prices, support, and user-friendliness. If you plan to pick GreenGeeks as your web hosting partner, keep reading. You will find all the information you need to either move forward or abort the mission.


GreenGeeks Hosting Review

GreenGeeks is a leading web hosting platform established in 2008. It currently caters to over 55,000 customers and has registered over 600,000 domains across US, Canada, and Europe. GreenGeeks is the leading green energy hosting platform, and it is popular for reducing carbon footprints while delivering value to customers.

GreenGeeeks is located in Wilmington, Delaware and they offer shared, reseller, WordPress, VPS, and dedicated hosting services to customers. I decided to review them because of their unique green policy. Any energy that your website expends is replaced 3 times with renewable energy via the Bonneville Environmental Foundation.

GreenGeeks has over 687 reviews on Trustpilot and these users gave the company a rating of 4.2 out of 5. This company also has an A+ rating on the BBB directory.


Pros and Cons


  • Superfast servers optimized for performance
  • Excellent customer support
  • #1 Green hosting platform
  • Versatile web hosting plans
  • Easy WordPress installation


  • Higher-end plans are a bit pricier
  • The UI could be better

GreenGeeks has a wide variety of hosting plans and most of them come at affordable prices. The servers are also optimized for blazing speed and performance.

Pros and ConsIf you want to host your website on a superfast server, GreenGeeks might just be the right choice for you.


Visit GreenGeeks


Rating Breakdown

The best way to compare multiple hosting providers is by employing a standard methodology for accuracy. This methodology outlines specific criteria and then gives ratings based on the performance of the host per criterion.

At HostAdvice, our experts have developed a hosting rating guide that measures and scores hosting providers. The performance metrics are clear and you can easily select the perfect host for your business.

ParameterScoreWhy we gave this score
PRICES8.0GreenGeeks placed a reasonable price tag on most of its hosting plans. All plans come with a 30-day money-back guarantee. However, I scored them 8.5 because the boosted plans for dedicated and VPS hosting are slightly pricier.
FEATURES9.0GreenGeeks offers a wide range of hosting types, free SSL certificates on all plans, and LiteSpeed servers optimized for performance. I scored them 9 because most of their advanced features are available for basic plans.
PERFORMANCE 9.0GreenGeeks has a reliable performance with a fair 326 ms response time and 1.6s loading time. I scored them 9 because they had an overall performance of 91% on GTMetrix.
USER-FRIENDLINESS9.01-click WordPress install, modern cPanel for website management, easy registration process. I scored them 8.5 because the email account addition process is quite tricky.
SUPPORT10GreenGeeks offers excellent customer support. I gave them a 10 because it took the agent less than a minute to join the live chat. They also have a vast knowledge base and multiple support emails.


GreenGeeks Hosting Prices & Plans – 2023

GreenGeeks offers shared VPS, WordPress, Reseller, VPS, and dedicated web hosting plans at fair rates. Aside from these hosting plans, they also offer a wider range of options which include WooCommerce hosting, cPanel hosting, Drupal hosting, Joomla hosting, CMS hosting, Magnet hosting, PrestaShop hosting, and OpenCart hosting.

Once you sign up for any plan on GreenGeeks, you are guaranteed a 30-day money-back safety period. You can pay through VISA, Mastercard, Paypal, and AMEX.

Shared Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
Lite50 GBUnmeteredcPanel1$2.95

GreenGeeks recommends their Pro plans because it is perfect for businesses that need more speed and resources at an affordable price. You get access to unlimited email accounts and a WordPress repair tool. You also gain access to unlimited websites. You can make on-demand backups on the Pro plan.

Tip: GreenGeeks shared hosting plans are generally perfect for small/new businesses on a budget. If your website doesn’t get a lot of traffic or runs multiple pages, choose a shared hosting plan.  

VPS Hosting

Plan NameSpaceBandwidthPanelNumber of sitesPrice
2GB50 GB10 TB transfercPanelUnlimited$39.95
4GB75 GB10 TB transfercPanelUnlimited$59.95
8GB150 GB10 TB transfercPanelUnlimited$109.95

GreenGeeks Hosting recommends its 4GB VPS plan. It is fully managed with cPanel/WHM pre-installed and ready to use. You also get regular OS, Kernel, and PHP updates with this plan. It is available in the USA, Canada, and Europe.

Tip: GreenGeeks VPS hosting is perfect for folks with a medium/large-sized blog. This plan can accommodate large traffic and optimize website speed.

Dedicated Hosting

Plan NameSpaceBandwidthPanelNumber of sitesPrice
Entry Server500 GB10 TB transfercPanel5 IP Addresses$169
Standard Server1 TB10 TB transfercPanel5 IP Addresses$269
Elite Server1 TB10 TB transfercPanel5 IP Addresses$319
Pro Server1 TB10 TB transfercPanel5 IP Addresses$439

GreenGeeks doesn’t recommend any specific plan in this category. However, the dedicated hosting plans are perfect for businesses looking for affordable, high-security hosting.

Tip: GreenGeeks’ dedicated hosting plans are ideal for big businesses that cater to a large audience. They are perfect for institutions (schools, hospitals) that manage sensitive data.

Reseller Hosting

Plan NameSpaceBandwidthPanelNumber of sitesPrice
RH-2560 GB600 GB transfercPanelUnlimited$19.95
RH-5080 GB800 GB transfercPanelUnlimited$24.95
RH-80160 GB1.6 TB transfercPanelUnlimited$34.95

GreenGeeks doesn’t recommend any particular reseller hosting plan. However, its best-selling offer is the RH-50 plan. You get up to 50 cPanel accounts and free cPanel migration.

Tip: GreenGeeks Hosting reseller plans are best for web developers, hosting startups, and bloggers that want to resell hosting plans to their customers.

WordPress Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
Lite50 GBUnmeteredcPanel1$2.95

GreenGeeks Pro WordPress hosting plan is the most popular plan in this category. GreenGeeks does not expressly recommend this plan. However, it offers the most features at an affordable price.

Tip: GreenGeeks Hosting WordPress plans are uniquely designed for businesses that want to create and manage their websites using WordPress.


GreenGeeks Hosting Features

  • Shared; VPS; Dedicated; Reseller; WordPress hosting
  • Free SSL certificate
  • Free CDN
  • cPanel
  • LiteSpeed, LSCache, MariaDB, HTTP/2, and PHP7.

Speed is one of the most remarkable features of GreenGeeks. The platform employs an optimized LiteSpeed webserver and MySQL/MariaDB database servers to provide you with lightning-fast page loads. If you are hosting a WordPress site, GreenGeeks gives you an LS cache plugin that will allow your WordPress site to load super quickly.

Final: Greengeeks Hosting Review



When you set out to pick a web host for your business, there are three important performance metrics you must consider before you choose. They are server speed, uptime, and loading time.

The uptime shows you how consistently your host’s servers have been online over a defined period. The server speeds measure how fast users receive information from the host’s server when they log on to your website. The loading time determines the speed at which your web pages will load when a user is on your website.

All these metrics are super important because higher server speed and quicker load times mean less bounce rate. Less bounce rate will give better rankings on search engines. Higher rankings will lead to more traffic and ultimately more sales.

GreenGeeks guarantees 99.9% uptime with incredibly fast page loads and server speeds. To measure the accuracy of this claim, I tested the performance of oregonmarketingpros.com – a website hosted on GreenGeeks.

The test tool used was GTMetrix and these were the results:

GreenGeeks had a quick response time (time to first byte) of 326ms and a fully loaded time of 1.6 seconds. The overall performance of the domain was 91% which is quite impressive.

Final: Greengeeks Hosting Review


Level Of Support

GreenGeeks offers 24/7 customer support through the following channels;

Live Chat

The preferred communication method on GreenGeeks is a live chat.

Final: Greengeeks Hosting Review

I started a live chat and I had to fill out a small form before proceeding;

Final: Greengeeks Hosting Review

After filling out the form, the live chat started and the agent on the other end was pretty responsive. I asked a few questions to see the effectiveness of their quick customer response time.

Final: Greengeeks Hosting Review

Overall, I was quite impressed with the support. They wanted my feedback after the session ended.

Final: Greengeeks Hosting Review


Phone support is available on GreenGeeks from 9 am to 12 am EST.

Final: Greengeeks Hosting Review

I tried calling their numbers but they didn’t go through.


GreenGeeks has different emails for different issues. This is one of the faster ways to get support.

Final: Greengeeks Hosting Review


If you are a self-learner, you can get all the information you need from GreenGeeks knowledgebase.

Final: Greengeeks Hosting Review

Final: Greengeeks Hosting Review

Mailing Address

You will probably not consider this support channel but it exists anyway.

Final: Greengeeks Hosting Review


Learn more about GreenGeeks:


User-Friendliness – Ease of use


It is easy to register and signup on GreenGeeks. When you log on to their homepage, you can click the “Get Started Now” button and proceed from there. However, you need to sign up for a plan to have an account.

Final: Greengeeks Hosting Review

The “Get Started Now” button will take you to a variety of hosting plans so you can choose. The next thing you will be required to do is pick a domain name.

Final: Greengeeks Hosting Review

After you’ve followed all instructions and put in the necessary personal info, you can choose your server location and also choose from multiple add-ons.

Final: Greengeeks Hosting Review

Once the registration is complete, you have access to your account management dashboard where the control panel can be easily accessed.

Final: Greengeeks Hosting Review

GreenGeeks Hosting Control Panel

GreenGeeks employs cPanel for its hosting plans. With the help of the cPanel, you can easily organize and manage your files, emails, websites, and so much more!

Final: Greengeeks Hosting Review

When you sign up for any plan, you can easily access your cPanel from the account management dashboard. Furthermore, GreenGeeks offers cPanel web hosting separately as an independent plan.

Installing WordPress on GreenGeeks Hosting

If you got your WordPress hosting from GreenGeeks, then installing is pretty easy and it only takes a few seconds. All you need to do is access the onboarding wizard and follow the simple steps.

If you prefer to install WordPress manually, you will need to download WordPress, upload the zip files to your public_html folder using FTP or cPanel, set up a database, and then install. You can also install WordPress with the Softaculous app.

All the information you need to complete these processes can be found right here.


Add an email account with GreenGeeks Hosting

There are two ways to add an email account on GreenGeeks. You can either set it up from the account manager or the cPanel.

If you want to add your email account from the file manager, log into your GreenGeeks account, and click the “Email option” to open the drop-down window. Click on the “Accounts” option at the top. Input your email address and password. Click on the “Create Account” button when you are done.

If you decide to create the email account through cPanel, you will be able to access it through IMAP, POP3, or Webmail. To create, log on to your GreenGeeks account and go to the “cPanel” button under the “Your Accounts” button. Click on the “Email” button then proceed to click on “Email Accounts.” At the far right corner, click on “Create” and select the domain name. Input a username for the address and create a password. Click on “create” to finish.


Conclusion: Do We Recommend GreenGeeks Hosting?

GreenGeeks is a wonderful host created to cater to a wide range of businesses. Whether you are a one-man business just starting up or a big institution looking for reliable hosting, I’d recommend them. Their servers are superfast and optimized for performance.

Asides from increased server speed and affordable prices, GreenGeeks also has excellent customer support. Their response time is less than a minute in the live chat and there are other support channels you can explore.

GreenGeeks has branded itself as a web host dedicated to a cleaner earth. For every web hosting plan subscription, there is a tree planted. Also, their carbon policy is to wipe out 3 times as much energy generated by each website through an environmental foundation.


What makes GreenGeeks Hosting faster than other WordPress hosting providers?

GreenGeeks uses a LiteSpeed server optimized to boost performance on your WordPress website.

What kind of customer support is offered by GreenGeeks Hosting?

GreenGeeks offers live chat support, phone support, email support, and knowledgebase.

Who owns GreenGeeks Hosting?

Trey Gardner founded GreenGeeks in 2007 and currently serves as its chief executive officer.

Is GreenGeeks Hosting better than A2 Hosting?

A2 Hosting is faster than GreenGeeks 20x speed Turbo servers. However, GreenGeeks has a better environmental policy.

GreenGeeks Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Lite 50 GB Unlimited cPanel 1 AU$3.71 3.9 Details
Pro Unlimited Unlimited cPanel Unlimited AU$7.38 1.4 Details
Everything Unlimited Unlimited Unlimited cPanel Unlimited AU$13.35 2.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
2GB 50 GB 4 cores 2 GB AU$59.59 1.0 Details
4GB 75 GB 4 cores 4 GB AU$89.43 3.9 Details
8GB 150 GB 6 cores 8 GB AU$164.01 1.4 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
ENTRY SERVER 500 GB 2 x 1.60GHz 2 GB AU$252.09 2.6 Details
STANDARD SERVER 1000 GB 4 x 3.10GHz 4 GB AU$401.26 5.0 Details
ELITE SERVER 1000 GB 4 x 3.20GHz 8 GB AU$475.85 3.9 Details
PRO SERVER 1000 GB 6 x 2.00GHz 16 GB AU$654.85 3.5 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
RH-25 60 GB 599.96 GB cPanel AU$29.76 3.9 Details
RH-50 80 GB 800.05 GB cPanel AU$37.22 4.6 Details
RH-80 160 GB 1.6 TB cPanel AU$52.13 3.9 Details

We had our Secret Shopper compare GreenGreeks to 4 other leading hosting companies to check how easy it is to cancel an account. They have a very good and fast cancellation process. Watch this video to learn more.


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