MochaHost Reviews and Expert Opinion

Based on 232 reviews in 2 languages
9.2
SUPERB!

Customer score for MochaHost

  • Reliability
    9.2 / 10
  • Pricing
    9.3 / 10
  • User Friendly
    9.0 / 10
  • Support
    9.4 / 10
  • Features
    9.0 / 10

Detailed Scores / Summary

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Carlos Azevedo
Portugal
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
3.6
NEW

Bad hosting service

Service used: Shared - Mocha - Linux
I paid a monthly subscription that promised ultra fast web hosting with 4gb of ram, optimized for wordpress. I just found a poor, slow and often offline service. The support has no competence and only tried to solve with an upgrad...Read More
MochaHost
Dear Carlos,

I am sorry that you are not satisfied with our service. It does appear that we have provided you with feedback back and assistance on your issues in March on how to optimize your websites, but have never heard back...Read More
user avatar
Carlos Azevedo
I hope my feedback will improve your support. The refund must be made when the service does not match the promised one. The sites are currently updated and optimized. I can not give feedback on an optimization that just exists in ...Read More
MochaHost
Dear Carlos,

I am sorry that I am unable to provide you with more specific feedback on your website setup, sometimes a simple change in PHP settings or adjustment in your site plugin can make the difference. It does not appear ...Read More
Jason Christopher Morris
Mauritius
  • Reliability 8.0
  • Pricing 10
  • User Friendly 8.0
  • Support 6.0
  • Features 8.0
8.0
NEW

Better packages compared to other hosting services.

Service used: Shared - Business - Linux
I recently purchased your package because I realized that it was a better deal compared to my previous host (Hostking) which was billing me $13 per month for nearly the same service. I contacted each big hosting companies before d...Read More
Caio Cruz Silva
Brazil
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 10
9.6
NEW

Review for MochaHost

Service used: Shared - Business - Windows
I have the Windows shared hosting since January/2016, and I have never gotten great problems.
THe speed of the website is not so great, but I understood this is a shared hosting and this is point caused by many reasons; however, ...Read More
Leo Russ
United States
  • Reliability 8.0
  • Pricing 8.0
  • User Friendly 6.0
  • Support 2.0
  • Features 8.0
6.4
NEW

Ridiculously Bulgarian

Service used: Shared - Mocha - Linux
I've spent countless hours with this outfit trying to rectify a simple billing issue - they charged twice for the same period. No, the don't argue, they just keep sending the same meaningless "we can offer to apply the [over]charg...Read More
Omer Halit
Turkey
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Fastest Customer Service

Service used: Shared - Business - Linux
I was not sure about buying any package in mocha host because their main website does not have an elegant look and made me think if they were still in business. But I gave it a try after some time of consideration. Their services ...Read More
Marcellus Tabor
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 6.0
8.8
NEW

Long time MochaHost Customer. Great Products, Great Uptime, Great Service....mostly

Service used: Shared - Business - Linux
I have been a MochaHost customer for over 10 years now and for the most part the experience has been very positive. I believe I have around 20 hosted sites and domains parked with them. them ranging from my band's website to a num...Read More
Nor Elmie Bt Ab Hamid
Malaysia
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6
NEW

Mochahost service

Service used: Shared - Business - Linux
I am truly surprised by the 24/7 customer service provided to me before and after I engaged with Mochahost web hosting system.

I am not an IT person, yet, Mochahost customer service personnel patiently assist me even though the...Read More

Typical MochaHost Prices

Service Monthly Price Range
Shared Hosting AU$2.57 - AU$9.45 6 plans
VPS AU$10.52 - AU$65.86 16 plans
Dedicated Server AU$25.04 - AU$222.71 18 plans
The Services & Prices are taken from www.mochahost.com

MochaHost Expert Review 2018

Written by: Michael Lavnduski

MochaHost Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    8 / 10
9
Rated by Michael Lavnduski

Quality US based hosting for just about any type of site

MochaHost is a well established company that provides both direct hosting and reseller options.  Their primary focus is the direct hosting, which comes as shared, VPS or cloud based dedicated servers.  They do offer both Linux and Windows options at every level, which is very nice (though reseller is Windows only).

They have been around since 2002 and have built a strong reputation for excellent hosting.  They have even won some awards from well known tech publications including cNet.  Their main office is located in San Jose, California where they run their primary data center.  They market the fact that they have their own data center, which is kept up to the highest standards and has multiple backbone connections to the Internet for added reliability.

Uptime & Reliability

Compare
9

100% uptime guarantee

This company really likes to market their 100% uptime guarantee.  Of course, all hosts have occasional downtime, but if your site goes down at all, you will get a 3% credit for the month (if it is down for 3 hours or less) and if it is down longer, you get another 5% off for the month for each hour your site is down.

This uptime guarantee is a little bit complex, but overall it is good since it is a 100% uptime guarantee.  It is important to note that this guarantee applies to all their hosting packages, even the shared options.

Features

Compare
8

Very nice features though it can be somewhat confusing

They offer a lot of different options to their customers.  For experienced webmasters, this variety will help ensure they are getting exactly what they want, and not paying for anything extra.  Newer people, however, may get a little confused about what is important and what isn't.  The layout of the included and optional services could be more clear.

They have four shared hosting plans (technically 8 since it is 4 Linux and 4 Windows).  They also have multiple VPS options and several different choices for cloud dedicated servers.

Another great benefit that they offer is an easy website builder, but that costs $.99 per month.  When hosting companies typically offer these website builders, they are included so it seems odd to charge for it.

Support

Compare
9

24/7/365 support and toll-free number for US customers

MochaHost provides technical support around the clock, and does a pretty good job of it. They have live phone and chat available to their customers, and an online ticketing system that has an impressive response time.

The one down side to their support is that at least some of their staff are located in Bulgaria, which some users don't like.  In addition, however, they have a nice set of self-help options including a knowledgebase and forums to help fix common issues.

Pricing

Compare
10

Very competitive pricing options

Mochahost has very low prices for their main package options.  For example, shared hosting starts at just $1.95/month.  Even for dedicated cloud hosting services, you can get an entry level package for $19/month.  This is really quite low compared to most of the competition, especially given the fact that the services you get are still very good.

They do have a lot of extra things that you can add on, which raises your prices, but if you just stick to the base hosting, you're getting a really great deal.

Summary

Great hosting options for just about anyone

MochaHost is really a very good hosting company to work with. They keep all their servers up to date and provide very nice technical support.  No matter what type of hosting package you choose, you'll get the same great service and all for a very fair price.

Pros:

  • Low prices
  • Well established company
  • Windows & Linux available for all packages

Cons:

  • The packages and features aren't always as clear as they could be
  • Lots of extras that can raise your bill

 

Read the full expert review Visit MochaHost See plans & pricing

MochaHost Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Unlimited Unlimited Unlimited AU$2.57
Unlimited Unlimited Unlimited AU$3.23
Unlimited Unlimited Unlimited AU$3.27
Unlimited Unlimited Unlimited AU$5.24
Unlimited Unlimited Unlimited AU$8.18
Unlimited Unlimited Unlimited AU$9.45

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
40 GB 1 x 1.20GHz 500 MB AU$10.52
20 GB 1 x 2.40GHz 1 GB AU$13.11
60 GB 1 x 2.40GHz 1 GB AU$13.15
80 GB 1 x 2.40GHz 2 GB AU$19.74
80 GB 2 x 2.40GHz 2 GB AU$19.74
60 GB 1 x 2.40GHz 1 GB AU$23.94
100 GB 2 x 2.40GHz 2 GB AU$26.33
100 GB 2 x 2.40GHz 3 GB AU$26.33
150 GB 2 x 2.40GHz 4 GB AU$32.92
150 GB 3 x 2.40GHz 4 GB AU$32.92
200 GB 4 x 2.40GHz 4 GB AU$39.51
200 GB 4 x 2.40GHz 6 GB AU$39.51
250 GB 4 x 2.40GHz 8 GB AU$46.10
250 GB 4 x 2.40GHz 6 GB AU$52.69
300 GB 6 x 2.40GHz 10 GB AU$59.27
300 GB 4 x 2.40GHz 8 GB AU$65.86

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
50 GB 1 x 2.40GHz 2 GB AU$25.04
50 GB 1 x 2.40GHz 4 GB AU$31.63
100 GB 2 x 2.40GHz 4 GB AU$39.53
100 GB 2 x 2.40GHz 6 GB AU$46.12
200 GB 4 x 2.40GHz 6 GB AU$61.94
200 GB 4 x 2.40GHz 8 GB AU$68.53
300 GB 6 x 2.40GHz 8 GB AU$84.34
300 GB 6 x 2.40GHz 10 GB AU$90.93
400 GB 8 x 2.40GHz 10 GB AU$106.74
400 GB 8 x 2.40GHz 12 GB AU$113.33
500 GB 10 x 2.40GHz 12 GB AU$129.14
500 GB 10 x 2.40GHz 14 GB AU$135.73
600 GB 12 x 2.40GHz 16 GB AU$158.14
600 GB 12 x 2.40GHz 18 GB AU$164.73
700 GB 14 x 2.40GHz 20 GB AU$187.13
700 GB 14 x 2.40GHz 22 GB AU$193.72
800 GB 16 x 2.40GHz 24 GB AU$216.12
800 GB 16 x 2.40GHz 26 GB AU$222.71
A Free Domain is included when purchasing any hosting service from MochaHost
Submit a MochaHost Coupon

Server Locations

Chicago

A few words from MochaHost

Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.

That's why in 2002 they launched MochaHost - The Online Central.

MochaHost is located in the heart of Silicon Valley (San Jose, California); specializing in providing professional hosting, web design, e-commerce, and Internet promotion services.

At MochaHost, we believe that the key to success is to provide professional services at a well balanced price.
Become a part of our community today and experience the difference!

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