Shinjiru - Malaysia Reviews by 282 Users & Expert Opinion - Jun 2026
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Shinjiru - Malaysia review

Expert and User Insights by Shinjiru - Malaysia Customers

Shinjiru Technology Sdn Bhd (Shinjiru) is one of Malaysia’s leading one-stop web hosting solutions provider delivering affordable and steadfast service to more than 50,000 businesses worldwide since 1998. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting as well as cloud based web h… See More
Top Dedicated Hosting 2023
Top 25 Offshore Hosting 2026
4.8
Based on expert ratings and 282 user reviews
Visit Shinjiru - Malaysia Available Coupons1
Pricing
  • Shared Hosting A$4.54 - A$20.94
  • VPS A$9.74 - A$649.24
  • Dedicated Server A$93.90 - A$649.24
  • Website Builder A$11.83 - A$25.60
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Servers locations
  • Kuala Lumpur
Shinjiru Technology Sdn Bhd (Shinjiru) is one of Malaysia’s leading one-stop web hosting solutions provider delivering affordable and steadfast service to more than 50,000 businesses worldwide since 1998. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting as well as cloud based web h… See More
Top Dedicated Hosting 2023
Top 25 Offshore Hosting 2026

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User Reviews|Shinjiru - Malaysia

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  • Support (35)
  • Pricing (8)
  • Email (4)
  • Domain (3)
  • Downtime (2)
  • Reliability (2)
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  • English (279)
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Pinned review
Imtiaz W
Imtiaz W
from United Kingdom |
5.0
It's been 18 years with Shinjiru now!
I've been using Shinjiru Hosting for 18 years now and can't thank them enough for their outstanding service and support. Their reliability, professionalism and dedication to customer satisfaction have been unmatched throughout the years. Shinjiru has consistently provided top-notch hosting solutions ensuring my websites, domains and email run smoothly without issues. Their support team is always quick to respond and resolve any concerns making me feel valued as a customer. I highly recommend Shinjiru to anyone looking for a trustworthy and dependable hosting provider.
Service used: Shared
Reply Change review Helpful(0)
Fadil Ahmad
Fadil Ahmad
from Malaysia |
5.0
Excellent Support!
Shinjiru's Telegram support is amazing! They quickly and efficiently helped me manage my domain name and frindly too. Highly recommended for great service and support!
Service used: Domain
Reply Change review Helpful(0)
Mohd Adri Ali Bin Mohd Bahari
Mohd Adri Ali Bin Mohd Bahari
from Malaysia |
5.0
Best Value
Found this company while searching online for email and web hosting services. There is a local branch which makes it even easier. Pricing is decent and their service is excellent.
Service used: Domain
Reply Change review Helpful(0)
LAI KEAT WOON
LAI KEAT WOON
from Malaysia |
5.0
Best Technical Support Ever
I’ve been hosting a dedicated server with Shinjiru for some time now, and I want to commend their technical support team for the excellent service they consistently provide.

Running servers inevitably comes with occasional technical issues, but what really stands out is how quickly and professionally their support engineers respond. Whenever I submit a ticket, the team is responsive, knowledgeable, and willing to go the extra mile to diagnose the problem thoroughly. In several cases, they helped identify network or configuration issues very quickly, which minimized downtime on my end.

What I appreciate most is that their responses are not just scripted replies — the engineers clearly understand server infrastructure and are able to provide practical solutions. For anyone running dedicated servers or critical infrastructure, that level of competence and responsiveness is extremely valuable.

Overall, I’ve had a very positive experience with Shinjiru. Their support team is reliable, technically capable, and genuinely helpful. I would not hesitate to recommend them to anyone looking for a dependable hosting provider in Malaysia.
Service used: Dedicated Server
Reply Change review Helpful(0)
Kelvin Kho
Kelvin Kho
from Malaysia |
5.0
More Than Just Hosting — Real Technical Support When You Need It
I’ve used more than eight different web hosting providers over the years, but Shinjiru is the one I’ve stayed with the longest—and I’m still with them today.

As a developer, I often have to troubleshoot client websites during off-office hours, sometimes late at night. What really stands out about Shinjiru is their support team. Zane and the rest of the support crew are simply outstanding. They are always ready to help, day or night.

Their live chat support through Telegram is a huge advantage. You’re not talking to bots or just a receptionist relaying messages—you’re actually connected to real technical support who understand the issues and can help solve them quickly.

Reliable hosting is important, but reliable support is even more critical when things go wrong. Shinjiru has consistently delivered on both. Truly the best—and if I had more thumbs, I’d definitely give them more than two thumbs up. 👍👍
Service used: Shared
Reply Change review Helpful(0)
Afiqah Mansor
Afiqah Mansor
from Malaysia |
5.0
Email Bounce Back Issue
my colleague has an issue on the sending an email and it bounce back. i went to telegram and contact the support team. Zane is very helpful and friendly. he (i assume he is a he), checked what the problem and ask few questions. after he has done few things on shinjiru side, my colleague email can be send to that person. therefore, thank you so much zane and shinjiru.
Service used: Email
Reply Change review Helpful(0)
Irvine Loo
Irvine Loo
from Malaysia |
5.0
So far the best hosting service company i work with ..
I believe Shinjiru is the best web hosting company that ever host my website for the past decade .. this is by far to the next one competing one ... (I do not know who is next actually) .

Most important one is the support .. amazing service ..
Service used: Shared - ECO PREMIUM
Reply Change review Helpful(0)
Anbha Kesavan
Anbha Kesavan
from Malaysia |
5.0
Excellent Assistance
Very patient, knowledgeable, and guided me through the troubleshooting process with clear instructions. He resolved my issue quickly and ensured I understood how to prevent it in the future
Service used: Email
Reply Change review Helpful(0)
Terrence Ngeow
Terrence Ngeow
from Malaysia |
5.0
The best hosting service providers I've worked with!
Been using Shinjiru for many years now for host websites for my clients, they are the best service provider that I've used so far! They have the best service and support team, and very fast and reliable hosting plans

Shoutout to the outstanding 24/7 support team (and Zane) on Telegram for handling all my enquiries (even at 3AM in the morning)

10/10 would recommend, and would continue using them for the years to come!
Service used: Shared
Reply Change review Helpful(0)

Hosting Plans

Shared Hosting

Plan Name Space Bandwidth OS Panel Number of Sites Price
ECO STARTUP 10 GB Unlimited cPanel 1 A$4.54 Details
SSD BUSINESS PRO 50 GB Unlimited cPanel 5 A$4.54 Details
WP STARTUP 30 GB Unlimited cPanel 30 A$4.54 Details
ECO PREMIUM 100 GB Unlimited cPanel 10 A$5.22 Details
ECO ULTIMATE 500 GB Unlimited cPanel 50 A$6.47 Details
WP PREMIUM 100 GB Unlimited cPanel 100 A$9.77 Details
SSD BUSINESS PREMIUM 100 GB Unlimited cPanel 100 A$11.17 Details
WP ULTIMATE Unlimited 500 TB cPanel Unlimited A$17.10 Details
SSD BUSINESS ULTIMATE 200 GB Unlimited cPanel Unlimited A$20.94 Details

VPS

Plan Name Space CPU RAM OS Price
BAREBONE VPS VALUE 25 GB - 1000 MB A$9.74 Details
VPS VALUE 25 GB - 1000 MB A$9.74 Details
WINDOWS KVM VPS VALUE 50 GB - 1.95 GB A$17.42 Details
SSD FOREX VPS VALUE 50 GB - 1.95 GB A$22.65 Details
VPS PRO 50 GB - 1.95 GB A$24.75 Details
BAREBONE VPS PRO 50 GB - 1.95 GB A$25.45 Details
VPS VALUE + PLESK 50 GB - 1.95 GB A$27.54 Details
WINDOWS KVM VPS PRO 100 GB - 3.91 GB A$34.17 Details
VPS PRO + WHM + CPANEL 50 GB - 1.95 GB A$47.09 Details
OPENVZ VPS PRO + WHM + CPANEL 50 GB - 1.95 GB A$47.09 Details
VPS PRO + PLESK 100 GB - 3.91 GB A$47.79 Details
VPS PREMIUM 100 GB - 3.91 GB A$49.53 Details
BAREBONE VPS PREMIUM 100 GB - 3.91 GB A$49.53 Details
SSD FOREX VPS PRO 60 GB - 3.91 GB A$52.33 Details
WINDOWS KVM VPS PREMIUM 150 GB - 5.86 GB A$69.78 Details
SSD FOREX VPS PREMIUM 70 GB - 3.91 GB A$69.78 Details
OPENVZ VPS PREMIUM + WHM + CPANEL 100 GB - 3.91 GB A$71.87 Details
VPS PREMIUM + WHM + CPANEL 100 GB - 3.91 GB A$71.87 Details
VPS PREMIUM + PLESK 150 GB - 5.86 GB A$83.39 Details
SSD FOREX VPS ULTIMATE 80 GB - 5.86 GB A$83.74 Details
BAREBONE VPS ULTIMATE 200 GB - 78.13 GB A$90.72 Details
VPS ULTIMATE 200 GB - 7.81 GB A$90.72 Details
WINDOWS KVM VPS ULTIMATE 200 GB - 7.81 GB A$97.71 Details
VPS ULTIMATE + PLESK 200 GB - 7.81 GB A$111.32 Details
OPEN VZ VPS ULTIMATE + WHM + CPANEL 200 GB - 7.81 GB A$113.07 Details
VPS ULTIMATE + WHM + CPANEL 200 GB - 7.81 GB A$113.07 Details
E3 VALUE 1.95 TB - 15.6 GB A$125.63 Details
E3 PREMIUM 3.91 TB - 31.25 GB A$146.58 Details
E3 ULTIMATE 3.91 TB - 62.5 GB A$181.48 Details
E5 VALUE 3.91 TB - 62.5 GB A$279.22 Details
E5 PREMIUM 1.95 TB - 125 GB A$383.95 Details
E5 ULTIMATE 1.95 TB - 125 GB A$649.24 Details

Dedicated Server

Plan Name Space CPU RAM OS Price
CORE I5 SERIES 1000 GB - 7.81 GB A$93.90 Details
CORE I5 SERIES 1000 GB - 7.81 GB A$94.22 Details
CORE I7 SERIES 1.95 TB - 15.6 GB A$121.83 Details
CORE I7 SERIES 1.95 TB - 15.6 GB A$122.14 Details
E3 VALUE 1.95 TB - 15.6 GB A$125.63 Details
E3 PREMIUM 1.95 TB - 31.25 GB A$146.58 Details
E3 ULTIMATE 256 GB - 62.5 GB A$181.48 Details
CORE I9 SERIES 500 GB - 15.6 GB A$272.24 Details
CORE I9 SERIES 512 GB - 31.25 GB A$272.24 Details
E5 VALUE 1.95 TB - 62.5 GB A$279.22 Details
E5 PREMIUM 1.95 TB - 125 GB A$383.95 Details
E5 ULTIMATE 1.95 TB - 125 GB A$649.24 Details

Website Builder

Plan Name Space Bandwidth Price
U-BUILD PRO Unlimited Unlimited A$11.83 Details
U-BUILD PREMIUM Unlimited Unlimited A$17.42 Details
WE-BUILD WEBSITE PRO Unlimited Unlimited A$25.60 Details
WE-BUILD WEBSITE PREMIUM Unlimited Unlimited A$25.60 Details
WE-BUILD ECOMMERCE PRO Unlimited Unlimited A$25.60 Details
WE-BUILD ECOMMERCE PREMIUM Unlimited Unlimited A$25.60 Details

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