UpCloud Expert and User Insights by UpCloud Customers
UpCloud is a European cloud infrastructure provider offering hourly billed Infrastructure-as-a-Service. UpCloud offers several "Preconfigured cloud servers" as well as their "Freely scalable cloud servers" where you can configure each resource (CPU, RAM, Storage and IP-addresses) individually. They also provide developers other cloud services which help them deploy and scale th...
Worst support, waiting for a response for past 3-days
One my worst decision to switch to UpCloud. Account suspended for petty reason, sent all the required details to the abuse team & waiting for a response for more than 3-days now. Incurring huge business losses. No support at all.
Great service. The transparent pricing and billing helps a lot as I'm not running a massive business. The performance difference compared to other cloud providers seems to be significant, at least on the lower end of the spec spectrum!
Better reliability and support compared to competitors. Addons are pricier, user panel lacks features and billing system could be better. Overall, the product and support are excellent, only shortcomings are pricing and client area.
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